WHO |
ACTION |
Client |
- Files a written request for a Fair Hearing.
|
Appeals Clerk |
- Receives Fair Hearing request.
- Creates a case file with program, case details, and case members.
- Enters request in GA Fair Hearing log.
- Makes entries in the Maintain Filing Information for County Hearings Subsystem in CalWIN.
- Forwards case file to Appeals Supervisor.
|
Appeals Supervisor |
- Receives case file from Appeals Clerk.
- Schedules the next available non-automatic hearing within the next 30 days. (not to exceed 60 days).
- Completes the "Non-automatic Hearing Appointment Slip” (GA 1123) and attaches to the case file.
- Assigns and forwards the case file with GA 1123 to the AO.
- Enters data in the GA-Fair Hearing log, including hearing, assignment information and appointment date.
|
Appeals AO |
- Receives case file from Appeals Supervisor
- Reviews case to determine Aid Paid Pending (APP) and hearing issue.
- Note: If APP is granted, a request is sent to clerical to create a TMT for APP process at the GA office.
- If this is a:
- County error:
- Requests clerical to create a TMT for correction of the error at GA office. Refer to Common Place Handbook [“Compliance Request and Escalation Process,” page 37-23]
- Contacts client to discuss the case and offer Conditional Withdrawal. If client:
- Accepts Conditional Withdrawal:
- Sends GA 21 to client.
- Documents in Maintain Filing Information for County Hearings Subsystem in CalWIN.
- Submits all documents for IDM.
- Does NOT accept Conditional Withdrawal:
- Schedules a hearing date.
- Prepares Position Statement.
- Sends a copy of the Position Statement to clerical on the hearing date.
- NOT a county error:.
- Contacts the client to discuss the case and offer withdrawal. If client:
- Accepts withdrawal:
- Sends GA 21 to client.
- Documents in Maintain Filing Information for County Hearings Subsystem in CalWIN.
- Submits all documents for IDM.
- Does NOT accept the withdrawal:
- Prepares Position Statement.
- Mails the scheduled hearing appointment (Refers to GA hearing log for appointment date).
- Sends a copy of the Position Statement to clerical on the hearing date.
|
Client |
- Appears for Hearing appointment.
|
Appeals Clerk |
- Checks-in client on Hearing Appointment list.
- Receives Position Statement from AO on the day of the scheduled hearing.
- Prepares copies of Position Statement for client and Hearing Officer.
- Gives client a Hearing ticket.
- Distributes materials to AO and client and original to hearing Officer.
|
Appeals AO |
- Greets and escorts the client to the Hearing Room.
|
Hearing Officer |
- Conducts the Hearing and returns the Position Statement and Notice of Hearing Decision (GA 3300) to the AO.
- Makes a decision within 10 days.
|
Appeals AO |
- Receives the GA 3300 from Hearing Officer.
- Updates County Hearings window in CalWIN.
- Requests for clerical to create a TMT request for District Office to make appropriate corrections on granted hearings.
- Sends client the original Decision Statement document.
- Submits all documents/forms to the Appeals clerk for IDM processing.
NOTE: The client may request for an Administrative Review upon receipt of the Notice of Hearing Decision. See: Administrative Review by Director.
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