eIAR Web Application

Accessing eIAR

The eIAR Service is part of the Government to GSO services. Once registered, the authorized designated staff will receive a user account to access the eIAR service through GSO. Each user must have his/her own login information including a user ID and password. Login information cannot be shared.

A Certification form “Supplemental Certificate of Authority-Interim Assistance Reimbursement (IAR)” must be completed for each designated staff member and sent to the Agency Director for a certifying Official's signature, then sent to Collections Unit who will mail it to:

Social Security Administration, Center for Programs-IAR
PO BOX 4206
Richmond, CA 94804

Once the form is received by Social Security Administration:

Social Security Administration will e-mail each designated person a GSO user ID, and
Contact via telephone each designated person to issue a password.

Currently the eIAR web application is accessed by designated staff.

GA Interim Assistance Reimbursement Unit,
GA and CAPI Program Coordinators,
SSI Advocacy Social Workers,
Social Services Agency VMC staff,
DSR, and
Public Assistance Collections.

Note: The Main Contact person is the Manager in Public Assistance Collections.

Restricted Access

All designated users will have access to the following windows:

“Acknowledge Social Security Administration Communications.”
“Report IA Payment to Approved SSI Cases,” and
“Query IA Cases links on the IAR Home Page.”

Exception:

Access to # 2 above “Report IA Payment to Approved SSI Cases” link is only available to designated staff in the Public Assistance Collections unit. This link provides access to the accounting function of eIAR. Anyone with access to the “Report IA Payment to Approved SSI Cases” link can delete, change and view accounting information that is currently completed on the SSA-L8125 IAR accounting form.

A request for restricted eIAR access is accomplished by completing the “Request for Restricted Access” form. When submitting a Certificate of Authority to add a user, if restricted access is required, “Restricted Access” must be annotated next to the user’s name.

Availability

Hours of Operation

The eIAR normally operates during the following hours:

Day	Time
Monday - Friday	5:00 a.m. to 1:00 a.m. Eastern Time
Saturday	5:00 a.m. to 11:00 a.m. Eastern Time
Sunday	5:00 a.m. to 11:30 a.m. Eastern Time

Note: When Social Security Administration is in the process of implementing changes to its system, eIAR will only be available for limited time periods. Whenever possible, advance notice of such occasions will be announced on the GSO website. Also, during website down times, informational messages are displayed when a user attempts to access the system.

Logging on to eIAR

Visit: http://www.socialsecurity.gov/gso/gsowelcome.htm or select the link.
Select the Login Button.
Enter your user name.
Enter the password given to you by phone. An Auto Complete message pops up asking “Do you want Windows to remember this password, so that you don’t have to type it again the next time you visit this page?” Select “yes.”
The Welcome to Government to Government Services online window appears stating:
1. You have access to:
  1. Interim Assistance Reimbursement IAR (highlighted in blue)
  2. Click on this query.
The IAR Home window appears stating:
1. The following IA functions are available to you:
  1. Acknowledge Social Security Administration Communications
  2. Query IA Cases
  3. Choose the function you need to query on.

Refer to http://www.ssa.gov/gso/eiar/eIAR_InternetUserGuide.pdf for eIAR internet User’s Guide.