Troubleshooting

Day-Troubleshooting2

Day-SSA_Help_Desk

Need assistance? Contact the SSA Help Desk:

(408) 970-2222 or 

Support@tss.sccgov.org
 

If your issue is not resolved on your first contact with the SSA Help Desk, please:

  1. Obtain a ticket number from the Help Desk staff, and

  2. Contact the CFET Program Coordinator via phone or email, provide the ticket number and explain the issue. The CFET Program Coordinator will follow up with the SSA Help Desk to resolve the issue (County Contacts).

Related Topics

Privacy & Security Certification Policy and PII

Remote Access

Setting Up Access

Day-to-Day Login

Confidentiality/Non-Disclosure

Provider Liability

Outreach/Marketing

CFET Third Party Partner Meetings