Bank Institutions Verification Requests

The following bank institutions have specific request processes. 

Release of Information - Financial Institution (CW 60)

The Release of Information - Financial Institution (CW 60) is to be used to request financial information on applicants and/or recipients.

Bank of America Requirement

Bank of America requires that all requests for financial information be sent to a central location, rather than to the individual branch offices.

 

Note: Other financial institutions do not currently have this policy.

 

Bank of America is no longer completing account verification requests in their branch offices. If a CW 60 is sent to a Bank of America branch office, the bank will not forward it to the correct location. Instead, they will send a form back to the County with instructions on where the request is to be sent.

To expedite the processing of information requests, the full 10-digit Bank of America account number must be clearly noted on the CW 60.

 

The CW 60 form is to be sent to:

Bank of America, Account Validation
FL1-300-03-15
PO Box 25118
Tampa, FL 33622-5118

 

Wells Fargo Bank

Wells Fargo Bank no longer processes verification requests received by mail. To avoid delays, all requests must be faxed to (336) 796-8722. A request form and processing instructions can be found at www.wellsfargo.com/biz/verification_deposit/assistance-agencies/.

 

When requesting verification from Wells Fargo Bank, it is important to remember the following:

  • All account numbers are entirely numeric. If the account number contains an alpha-letter, the request will not be processed.
  • The complete account number must be provided.
  • The authorization form must be signed and dated by the account owner, or the request will be returned.
  • All forms must be legible. Illegible forms will be returned.
  • Do not use a highlighter. Highlighted areas turn the faxed copy black.

All requests will be returned by fax to the return number listed on the request. In the event the fax is not successful, the request will be mailed to the address listed on the authorization form.

 

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