Policy on Lobby Postings

The postings listed below must be permanently displayed in District Office lobbies. They are required by law and are routinely checked during state and federal audits. The list below does not include other Program-approved “temporary” postings which must be displayed in lobby areas. The timeline for these temporary postings will be given in instructions received from the Program to the OMC or designated office contact.

All postings in district office lobbies:

  • Must be pre-approved by DEBS Program. Do not accept solicitors’ (internal or external) requests to post or add their own postings without approval from Program.
  • May only be posted or placed in designated locations (cabinets, bulletin boards, resource rack, etc.).
  • Should be aesthetically pleasing to the eye (printed in color, laminated, straight, level, spaced appropriately, etc.).
  • Must be printed in their original version; do not make copies of postings.

 

Do not tape, staple, or attach anything to the walls. Postings must be checked bi-weekly by the designated person in each office.

 

Important: Temporary postings must include removal dates and must be monitored.

 

Submitting Order Requests for Postings

The most recent version of these postings is maintained by DEBS Program. To order postings, use the District Office Lobby Postings Order Form SCD 2567 found on the DEBS Forms Library. Then email the SCD 2567 to Program_Info@ssa.sccgov.org and type “Publishing Request” in the subject line.

Required and Approved Lobby Postings

The following items listed below must be posted and available at all times:

Name of Posting

Click to view the Identifying Picture

Document Type

And Justice For All (AD-475B)And Justice For All (AD-475B)

Poster - Bilingual

BenefitsCalBenefitsCal 

Poster - Trilingual

Bilingual ServicesBilingual Services

Poster - Multilingual

CalFresh Elderly Simplified Application PosterCalFresh Elderly Simplified Application Poster

Poster - Trilingual 

CalFresh Food Expedited Services Agency ConferenceCalFresh Food Expedited Services Agency Conference

Poster - Trilingual

CalFresh Food RMP, MM, CAFV CalFresh Food RMP, MM, CAFV 

Poster - Trilingual

Discrimination Is Against The Law (PUB 86)Discrimination Is Against The Law (PUB 86)

Poster - Multilingual

Drop BoxDrop Box

Sign - Trilingual

  • Post on both Internal & External Drop Boxes
EBT Skims & ScamsEBT Skims & Scams

Poster - Trilingual
FIS EBTEdge AppFIS EBTEdge App


Poster - Trilingual

Got Verifications? (Different Ways to Provide Verifications)Got Verifications? (Different Ways to Provide Verifications)

Poster - Trilingual

Lobby EBT Customer Service PhoneLobby EBT Customer Service Phone


Poster - Trilingual
Need Community Resources?Need Community Resources?


Posted – Trilingual 

  • Sign in Interview Booths 
Need Help Disability Poster (8.5x11) Need Help Disability Poster (8.5x11) 

Posted - Trilingual

  • Sign on all Lobby CST Windows

Need Help Disability Poster LARGE (12x18)Need Help Disability Poster LARGE (12x18)

Poster - Trilingual

Need Legal ServicesNeed Legal Services

Poster - Trilingual

Second Harvest of Silicon Valley Free Community MarketSecond Harvest of Silicon Valley Free Community Market

Poster - Trilingual

SSA Contact UsSSA Contact Us

Poster - Trilingual

SSA District Offices MapSSA District Offices Map


Posted - Trilingual

  • Sign on External Lobby Windows
Verification Received Verification Received 

Posted - Trilingual

  • Sign on all lobby CST Windows
Violence Prevention PosterViolence Prevention Poster

Posted - Trilingual 

CalFresh Food Applications (CF 285)CalFresh Food Applications (CF 285)

Application Form

  • Separate Versions for English, Spanish & Vietnamese
CalFresh Elderly Simplified Application (CF 485) CalFresh Elderly Simplified Application (CF 485) 

Application Form - English 
Lobby Identification Form (SCD 2377)Lobby Identification Form (SCD 2377)

Posted - Trilingual

  • Greeter & Window Station 

 

Office Hours of Operation (No standard picture)

Hours Should be Clearly Posted Facing the Outside of a Lobby Window or Door

Lobby Resource Rack

The Lobby Resource Rack has been provided to each District Office lobby and is used for clients to browse information on current resources available. Staff should also regularly refer in-office clients to the Resource Rack.

 

Note: If there are any issues with the Resource Rack (broken, not stable, etc.), contact Central Services.

 

The following items are approved print materials available in the Resource Rack:

Name of Posting

Click to view the Identifying Picture

Document Type

BenefitsCalBenefitsCal

Flier - Trilingual

CalFresh Employment & TrainingCalFresh Employment & Training

Flier - Trilingual

CalFresh FoodCalFresh Food

Flier - Trilingual

CalFresh Food RMP, MM, CAFVCalFresh Food RMP, MM, CAFV

Postcard - Trilingual

CalWORKsCalWORKs

Flier - Trilingual

CalWORKs Employment ServicesCalWORKs Employment Services

Flier - Trilingual

Dignity on WheelsDignity on Wheels

Flier - Trilingual

EBT - How to Set-Up Your EBTEBT - How to Set-Up Your EBT

Flier - Trilingual
EBT Skims & ScamsEBT Skims & Scams

Flier - Trilingual
FIS EBTEdge AppFIS EBTEdge App


Flier - Trilingual

General AssistanceGeneral Assistance

Flier - Trilingual

Got Verifications? (Different Ways to Provide Verifications)Got Verifications? (Different Ways to Provide Verifications)

Flier - Trilingual
Medi-CalMedi-Cal

Flier - Trilingual 
My Medi-CalMy Medi-Cal

Flier - Trilingual
Need Community Resources?Need Community Resources?


Flier - Trilingual
Need Legal Assistance?Need Legal Assistance?


Flier - Trilingual

Second Harvest of Silicon Valley Free Community MarketSecond Harvest of Silicon Valley Free Community Market

Flier - Trilingual

SSA Contact UsSSA Contact Us

Flier - Trilingual

SSA District Offices MapSSA District Offices Map


Flier - Trilingual

Voter RegistrationVoter Registration

Application Form

  • Separate Versions for English/Spanish & English/Vietnamese

Your Rights Under California Public Benefits Programs (Pub 13)Your Rights Under California Public Benefits Programs (Pub 13)

Brochure

  • Separate Versions for English, Spanish, & Vietnamese

Time Limited Postings

(Identify picture by instructions; sent by email)

TBD

Lobby Television Monitors

Program will provide all the content that is displayed on the lobby monitors. Do not accept solicitors’ requests to display content without approval from Program.

Related Topics

Serving the Public Overview

Application & Verification Submission