Civil Rights Overview

This Common Place Handbook chapter contains policy on civil rights, special accommodations, and Sexual Orientation, Gender Identity and Expression (SOGIE). Although some of the business processes may be more specific, as is the case for collecting language and demographic information at the point of benefits intake, or providing reasonable accommodations for benefits appointments, the policy contained in this chapter applies to all Department of Benefit Services (DEBS) staff, including Eligibility Workers, Employment Counselors, Social Workers, Clerical, and all other staff who have contact with clients such as contractors.