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Update 2025-03: DEBS Online Portal Decommissioned
Common Place Handbook
| Date | References | Clerical | Implementation |
| 02/19/25 | N/A | Yes | 02/28/25 |
Background
The DEBS Online Portal was originally created for clients to submit documents safely and securely. The ssadocupload.sccgov.org website was established for clients to access. Prior to this, clients would submit documents via email which compromised the client's Personal Identifiable Information (PII).
The DEBS Online Portal is also known as or referred to as the:
- Document Portal, or
- Online Portal, or
- Online Document Upload Portal.
Changes
The DEBS Online Portal will be decommissioned effective 02/28/2025. Staff should immediately refer clients to BenefitsCal for document submission instead. All other modalities such as submitting by mail or in-person remain safe and secure ways for clients to submit documents.
The following Topic(s) have been removed from the Common Place Handbook:
| Chapter | Topic |
| 19 Serving the Public | Marketing and Promotion of the DEBS Online Portal |
The following Topic(s) have been revised to remove mention of the DEBS Online Portal:
| Chapter | Topic |
| 19 Serving the Public | Application & Verification Submission |
| 19 Serving the Public | Policy on Lobby Postings |
Forms & Reference Material
Lobby posters and forms will be revised to remove mention of the DEBS Online Portal. The Voicemail Phone Script has been revised and no longer mentions the document portal. If staff has not already done so, staff must update their voicemail to remove mention of the DEBS Online Portal.
Other Handbooks
Although the majority of information regarding the DEBS Online Portal is located in the Common Place Handbook, the DEBS-BP Handbook will also be revised to remove mention of the DEBS Online Portal.
Department of Employment & Benefits Services
Contact Person(s): Tino Sacasa, SSA BPIS