Case Transfers Overview

Welfare-to-Work services are provided at each CWES office. Case transfers among offices are necessary to accommodate client’s needs and continuity of services. Refer to “Case Transfer Procedures,” page 50-2 for actual case transfer procedures. The following forms must be used for Transfers:

• Contact - Action Summary Case Transfer (SCD 163T) used for active case.
• Contact - Action Summary Closed Case (SCD 163C) used for Transfers of Closed Cases.

1879 Senter Rd. District Office

The CWES Intake units located at 1879 Senter Rd. offers intake services, including CWES orientations for:

• New cash aid recipients,
• Clients whose cash aid is restored AFTER a 30-day break in aid, including sanction restorations, and
• Clients whose exemption to participate in CWES has expired.

The CWES Continuing units located at 1879 Senter Rd. provide case management for:

• Continuing cases,
• Post-aid cases, and
• Cases in transition from Stage I to Stage II Child Care

North County and South County District Offices

The North County office located at 1330 West Middlefield Road, Mountain View (North County) and South County office located at 379 Tomkins Ct., Gilroy (South County), provide:

• CWES orientations,
• Intake,
• Continuing case management, and
• Employment Connection Center

Cases in transition from Stage I to Stage II Child Care are centralized at the 1879 Senter Road office; therefore, North and South County offices transfer cases for Stage II Child Care to 1879 Senter Rd.