Expungement - Referral Process

See in-person and telework referral process below:

In-Person Referral Process

A. The OPD Paralegal:

  • Provides outreach to SSA:
    • Regular orientations at SSA district offices (CWES, Mountain View, and Gilroy).
    • Print Media – OPD CalWORKs flyers at SSA offices, Reentry Center, and other County organizations.

B. The EC or SW:

  • Emails direct referrals to the OPD Paralegals, by providing client’s CalWIN case number and client’s contact information.

C. The OPD Paralegal:

  • Receives referrals from designated and authorized staff.
  • Screens for eligibility and orders RAP (criminal record document) sheets.
  • Reviews RAP sheets to identify options for post-conviction relief.
  • Conducts client intake interviews.
  • Prepares petitions seeking relief.
  • Notifies EC directly to confirmed referral received within one week.
  • Notifies EC directly to confirmed if client no shows or not interested in services within two weeks of the appointment scheduled.

Note: The EC may contact OPD Paralegals directly by calling Sarah Kerr at (408) 299-7025 or Bina Popat at (408) 299-7028 if outcome information is needed immediately.

D. The EC:

  • Receives referral outcome information and enters Case Comments in CalWIN.

TeleWork Referral Process

A. The OPD Paralegal:

  • Virtual presentations given weekly on Wednesdays at 11am.

https://sccgov-org.zoom.us/j/91577867417

B. The EC or SW:

  • Emails direct referrals to the OPD Paralegals.

C. The OPD Paralegal:

  • Receives referrals from designated and authorized staff.
  • Screens for eligibility and orders RAP (criminal record document) sheets.
  • Reviews RAP sheets to identify options for post-conviction relief.
  • Conducts client intake interviews.
  • Prepares petitions seeking relief.
  • Notifies EC directly to confirm referral received within one week.
  • Notifies EC directly to confirm if client no shows or not interested in services within two weeks of the appointment scheduled.

Note: The EC may contact OPD Paralegals directly by calling Sarah Kerr at (408) 299-7025 or Bina Popat at (408) 299-7028 if outcome information is needed immediately.

D. The EC:

  • Receives referral outcome information and enters Case Comments in CalWIN.

Related Topics

CalWORKs Records Expungement Program & Eligibility Criteria