AAP, Foster Care, Kin-GAP Benefits Intake Generic Processing for All Intake Applications

  1. Triage
    1. Reviews documents and determines they are ready for case assignments.

      1. NOTE: Cases which have had a previous episode in the last 12 months should be marked as “Restoration” on the upper right hand corner of the SCD 2321. Inter-county transfers must be marked as “ICT” on the upper right hand corner of the SCD 2321.

    2. Forwards application packet with the application summary on top to the designated FC Clerk.
  2. Designated FC Clerk
    1. Registers application for the additional program.
    2. Follows case assignment procedures.
    3. Assigns case to Intake FC SSBS.
  3. Intake FC SSBS
    1. Reviews Application Registration pages.
    2. Reviews the checklist to determine that the correct forms were sent based on the placement type.
    3. Validates applications, forms, verifications, court reports, imaging, etc., required to determine eligibility.
    4. Reviews available documents in imaging and prints any necessary documents for the initial eligibility determination.
    5. Contacts the child’s parents( for FC only cases) for income and property information.
      1. For coding case language, refer to Civil Rights/Language Designation in CalSAWS in Common Place Handbook Chapter 21.
    6. If the parents/SW/JPD provides sufficient information, then the FC SSBS
      1. Determines federal eligibility.
      2. Completes FC 3, FC 3A.
      3. For FC cases only: Emails fed or non-fed status to either Placement Tracking Team (PTT) and Social Worker or JPD clerical and Probation Officer.  
    7. If the parents/SW/ JPD does NOT provide sufficient information,
      1. Utilizes other sources (i.e. IEVS).
      2. Uses the preponderance of evidence model (POEM) to determine federal eligibility.
      3. Utilizes third party information if available.
    8. If Eligibility Cleared,
      1. Reviews checklist.
      2. Completes intake process. Refer to Intake Benefits Processing.
    9. If Eligibility Incomplete,
      1. E-mails the Social Worker, JPD, parent(s) and/or caretaker relative to obtain missing information.
      2. Sets a case alert for 5 working days for follow-up.
      3. Starts the Escalation Process, see chapter 36, when required documents are not received after 5 working days.
  4. FC SSBS Supervisor
    1. Reviews case.
    2. Changes case load to designated control number when documents are complete and forward the physical folder to Designated FC clerk.
    3. Returns document to assigned Intake FC SSBS when errors are identified for correction. This begins a new 5-day working review after the corrections have been completed.
  5. FC Control Clerk
    1. Completes imaging.
    2. Assigns case to Continuing SSBS.

Related Topics

Triage/Intake