Intentional Program Violation (IPV)

This subsection outlines the processes when Intentional Program Violation (IPV) referrals are received from the Special Investigation Unit (SIU).

Step Who Actions
1 SIU
  • Sends a hard copy or emails IPV referral to IEVS Verification Desk inbox. 
2 Clerical
  • Receives IPV referral from SIU, prints and date stamps referral.
  • Creates working folder.
  • Creates case in SCCIEVS and assigns to EE based on language via round robin assignment.
3 EE
  • Receives IPV case assignment.
  • Reviews case in CalSAWS and assesses if and additional AE OP calculation applies.
  • Notates receipt of IPV referral and review in the case journal.  
  • Reviews the IPV Online Automation System for prior convictions. Add convictions, if any.

    • NOTE: The maximum conviction is three (3). Once a person hits his/her 3rd conviction, he/she is permanently disqualified from the program.

  • Reviews CSS Impact if there is an OP balance.
  • Reviews imaging for supporting documents.
  • If claim is active or open, change OP type to IPV in CalSAWS.
  • Applies IPV sanction in CalSAWS.

    • Note: For CalWORKs cases, sanction must only be applied if the case is active. IPV sanction information can be found on the IEVS applicant report. At which time, District Office EW will apply the IPV sanction for CalWORKs and mail the appropriate Notice of Action.

    • If CW case is closed, enter the IPV sanction with end date of 2099 so that individual will not be approved erroneously if reapplies for CW benefits.
  • Establishes and computes Administrative OP in CalSAWS if OP occurred because of a late application of IPV sanction.
  • Documents actions in the case journal.
  • Completes applicable forms and send NOAs.
  • Updates status to Transfer to Supervisor in SCCIEVS.
  • Submits case documents to Supervisor for review.

REMINDER: IPVs must be processed within 45 days from the date SIU sent the referral IEVS in order to comply with State guidelines.
4 Supervisor
  • Reviews case.
  • If case is correct, submits case for imaging.
  • If case is incorrect, returns case to EE for corrections
5 Clerical
  • Receives case documents from Supervisor.
  • Images documents.
  • Returns documents to Supervisor.
6 Supervisor
  • Forwards copies of all case documents to Recovery and Legal and original documents to SIU.

Intentional Program Violators (IPV) Online Automation System

The state and federal mandates require the California Department of Social Services (CDSS) Fraud Bureau to maintain a database of individuals whose CalWORKs and/or CalFresh Benefits are suspended as the result of an IPV. CDSS IPV System uploads CalFresh program IPV suspension information to the National CalFresh database, known as the electronic Disqualified Recipient System (eDARS).

Prior to the automated system, counties reported IPV actions to CDSS’ Fraud Bureau via a manual input form. Fraud Bureau staff would then transcribe these reports into an online database and upload appropriate information to eDRS. The online database was available for review by the county’s staff as needed.

The CDSS Fraud Bureau developed an IPV Online Automation System that allows counties to directly input and review their own county’s CalWORKs and/or CalFresh IPV data. The IPV Online Automation System will not allow staff to add or delete an IPV entry but will allow to update information. It also allows county staff to update records related to cases which transfer to their county from another county. The recording of IPV information is Mandated by California Welfare and Institutions Code (W & I Code) Section 11486.

Designated Users

The IPV Online Automation System has been available since June 2008 the designated IEVS IPV Eligibility Examiners (EEs) have already received training on how to utilize this system.

Inquiries

The IEVS designated IPV EE in the IEVS Unit is the designated IPV user responsible for processing IPVs. The Eligibility Workers should contact the IPV EE via E-mail when the Disqualification Data tab in CalWIN’s View IEVS Applicant Prior Aid Data window is enabled and to report changes or with inquires on the following:

  • Sanctions - If an applicant or recipient has a CalWORKs and/or CalFresh current or prior IPV sanction and whether the sanction period has been served in completion.
  • ICT - Report and have the case record updated which transferred to Santa Clara County from another county.

 

If...

Then...

Disqualification Data tab is enabled,

The EW must review the record details, contact the IPV Designated User in the IEVS Unit via e-mail and Cc the IEVS Supervisor with the following Information:

  • Reason for the Inquiry
  • Case Number
  • Client’s name, SSN# and DOB

Information from the Disqualification Data tab: Disqualification Program/State/Months/Penalty Start Date and the Origin County.

Disqualification Data Tab is disabled,

The individual currently does NOT have an IPV record and EW staff can proceed to process the application.

Forms

There are two forms that must be completed for adding/deleting a designated person:

  • The “Intentional Program Violation (IPV) Deletion Request Form” (DPA 488 [6/08]) is ONLY to be used by the IEVS Eligibility Examiner staff.
  • The “Intentional Program Violation (IPV) Online Automation System Request For Adding/Deleting A County User” (DPA 489 [6/08]) is to be used to add ONLY designated staff and to delete a user.

Reference Guide

An IEVS Intentional Program Violation (IPV) Online Automation System Reference Guide has been created it is located in the S drive under ASB IEVS. The Reference Guide includes the following information:

  • Overview of the IPV On-Line Reporting System
  • County User Instructions
  • IPV Deletion Request Form DPA 488 (6/08)
  • IPV Online Automation System Request for Adding/Deleting A County User DPA 489 (6/08), and
  • Frequently Asked Questions and System Help Information.

CalWORKs or CalFresh Disqualification Abstract 

The information in this section identifies the individual with the listed SSN who has been disqualified from cash aid or CalFresh in other counties. The information is 1 month to 12 months old. EWs must contact the county where the disqualification began and continue with the disqualification if the client has months remaining on the period. The information in this section of the abstract will include:

SECTION

DESCRIPTION

TYPE

The program from which the individual was disqualified. It will be AFDC or Cal- Fresh. CalWORKs is included under the AFDC code.

STATE

The state where the individual was disqualified. It will be a 2 digit number based on post office methodology.

FIPS CODE

Does not apply at this time.

SSN

The Social Security Number identified with the disqualification.

CLIENT NAME

The first and last name of the individual based on the SSN listed.

DOB

The date of birth, MM/DD/YY for the individual based on the SSN listed.

DISQUALIFICATION NUMBER

The number assigned to this disqualification.

LENGTH OF MONTHS

The number of months the individual is to be disqualified.

DECISION DATE

The date of the decision to disqualify the individual.

START DATE OF PENALTY

The date the penalty started.

PROGRAM INFORMATION

The contact name of the person to be contacted regarding the disqualification.

PHONE

The phone number for the contact person.

CONTACT ORGANIZATION

The agency for the contact person.

USES AKAS

Y for Yes and N for No.