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HIPAA/PII
All applications must be kept strictly confidential. The Health Insurance Portability and Accountability Act (HIPAA) of 1996 reduces health care fraud and abuse, standardizes electronic billing and other processes, and includes strict confidentiality mandates.
Medi-Cal (MC) Personally Identifiable Information (PII) is electronic, paper, verbal, or recorded information directly obtained in the course of performing an administrative function related to Med-Cal that can be used alone, or in conjunction with any other information, to identify a specific individual. PII includes any information that can be used to search for or identify individuals, or can be used to access their files, such as name, social security number, date of birth, driver’s license number, identification number, and address. This information is confidential and must be safeguarded.
In compliance with HIPAA it is critical that we safeguard client PII so the client is not exposed to undue hardship as a result of county actions. County workers must only use or disclose client information to perform their official job related functions. Unauthorized disclosure is a violation of Welfare & Institutions Code Section 14100.2 and County policy. Violators could be subjected to disciplinary action as well as civil and criminal sanctions.
Reminder: No case information may be released from the custodial parent’s case to the non-custodial parent. In addition, the non-custodial parent's case information cannot be shared with the custodial parent.
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