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Voluntary Payment Program
Voluntary payment of excess cash property may be made to the Department of Health Care Services (DHCS) Recovery Section to avoid discontinuance. Payment cannot exceed LTC expenditures. This procedure does not limit the individual’s right to spend personal property however they choose.
Note: Real property, sales contracts or deeds of trust cannot be transferred directly to DHCS.
Voluntary payment of excess property for medical services received is only appropriate when ALL of the following apply:
- The individual is in LTC,
- The individual is active on MC,
- The property exceeds or will exceed the property limit in the benefit month,
- The LTC individual or the person acting on his/her behalf requests in writing to participate in the voluntary program.
Voluntary payments of excess property are sent by the client or representative to the Department of Health Care Services Recovery Section- Overpayments Unit. If the client or their representative wants to make a voluntary payment, they must include the following information for the client:
- Name
- Date of Birth
- Social Security Number
- LTC facility name and address
- 14-Digit County ID
- Name and address of client representative (when applicable)
- Amount of excess property to be paid
- Reason for excess property
- Who to send the State’s acknowledgment or payment to (i.e. client or representative)
Upon receipt of the voluntary payment, DHCS will send a letter acknowledging receipt to the client or representative.
When the EW is notified by the Recovery Section that payment has been made, the EW must recompute the property status of the individual. The effective date of the payment is the date it was sent (postmarked) to the State.
If the individual informs the EW that payment has been made but the acknowledgment letter has not been received, the EW must contact the DHCS Recovery Section.
If the individual does not make the payment as agreed within 60 days, DHCS will notify the EW an overpayment exists for all months in which the property exceeds the property reserve limits. The case must be discontinued.
Note: If an individual is discontinued due to excess property, voluntary payment to DHCS cannot be made. Eligibility can only be reestablished in the month the property is brought within the property limit.
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