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Non SSI/SSP Medi-Cal Identification Card Replacement
BIC Replacement
There is no need to issue a replacement card when MC aid categories change. The BIC is an eligibility card that can be activated and deactivated based on any type of MC eligibility.
When a BIC is lost, damaged, stolen or information on one or both sides of the BIC must be modified, the EW can request a replacement BIC through CalSAWS. The system will send a card request transaction to the MEDS system through the daily batch interface process. [Refer to Job Aid (JA)-Requesting a Benefit Identification Card (BIC) Replacement]
It normally takes two work days for EDS to reissue and mail a replacement BIC.
No affidavit is needed when the client requests a replacement BIC. MEDS deactivates the previous BIC when generating a replacement BIC with a new “Date of Issue”. The EW must advise the card client to discard the previous BIC if it is found later and use the BIC with the latest issue date, as it is no longer valid.
Temporary Cards
MC clients can request a paper card replacement at County Welfare Offices by completing a “Request For Immediate Need Paper BIC” (SCD 1233). The replacement of a temporary Paper Card is done Online by the CST at any district office.
When replacing a Minor Consent paper card, the CST must use the same pseudo ID number in order to avoid duplicate records on MEDS. (Duplicate records may cause duplicate cards to be issued for the same client for overlapping time periods). The replacement card will have a new “Issue Date” and new “Good Thru” date. The clients must be reminded to keep their cards until the “Good Thru” date.
Related Topics
Medi-Cal Identification Card Format
Non SSI/SSP Medi-Cal Identification Card Issuance