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Employment Follow Up and Retention
The Vocational Services Program is committed to providing services to assist participants with obtaining and retaining employment. Employment follow-up is conducted to assist participants during the transition of becoming self-sufficient.
Employment Information
When a participant becomes employed and reports the new employment to the EC, the EC must enter the employment information in the VSAS [Emp & Training] tab once verification is received.
The required employment information is:
- Employer
- Job Title
- Start Date
- Hours per Week
- Pay Rate
- Supervisor Phone Number
- VSAS requires company/supervisor phone number, but it is not required. Enter 000-000-0000 if number is not obtained.
IMPORTANT: Check CalSAWS to verify if the employment information has been entered. If the employment information has not been entered in CalSAWS, the “Eligibility Worker/Vocational Services Communication” form (GA 53) must be completed and submitted to clerical staff to create a TMT to notify EW of the new employment and to take appropriate action.
Employment Verification
Acceptable employment verification includes:
- Employment Verification (SCD 549A)
- Pay check stubs
- Periodic report such as SAR 7 Eligibility Status Report.
- Letter from employer (on employer letterhead)
- Email from employer
- Time cards
- Employment Offer Letter (If questionable, contact employer)
- The Work Number
Employment Incentive
When a participant becomes employed and provides acceptable employment verification, the Vocational Services Program grants a one-time monetary incentive in the amount equivalent to a monthly bus pass.
Employment Retention Follow-up
Employment follow-up occurs at the following intervals:
- 30 days
- 60 days
- 90 days
All information obtained from the employment follow-up is recorded in VSAS [Emp & Training] tab.
Collecting Employment Retention Follow-up Information
The Vocational Service Program Supervisor receives a listing of participants who have been discontinued due to employment and assigns cases on a weekly basis to all Employment Counselors to conduct Employment Follow-up. The EC must make every attempt to conduct employment follow-up timely during each follow-up interval. The Employment follow-up must be conducted as follows:
- Make contact to confirm participant is still employed in the follow-up month.
- Update the Employment Status in VSAS [Emp & Training] tab to: Unknown, Employed, Non Employed).
- Adds Journal entries in CalSAWS and in VSAS [Narrative] tab.
Below is a list of actions that may be taken based on the employment status of the participant:
Status | Action |
Employee | Select if client is still employed at time of contact |
Not Employed |
This status should be used when the participant is no longer employed. Inform client they may re-apply for General Assistance. Inform client of community resources as applicable |
Unknown | Before entering Status of Unknown, check all available resources to determine employment status. |
Document the outcome of by adding Journal entries in CalSAWS and in VSAS [Narrative] tab.
Methods of Collecting Employment Follow-Up
The information necessary to complete the employment follow-up can be obtained by any of the following methods:
- Contacting the participant,
- Current pay check stubs, if submitted by participant,
- The Work Number, and
- Information from CalSAWS and Imaging.
Note: Make at least three attempts to reach the client before entering status of Unknown.
Related Topics
Vocational Services Program Overview