Employment Follow Up and Retention

The Vocational Services Program is committed to providing services to assist participants with obtaining and retaining employment. Employment follow-up is conducted to assist participants during the transition of becoming self-sufficient.

Employment Information

When a participant becomes employed and reports the new employment to the EC, the EC must enter the employment information in the VSAS [Emp & Training] tab once verification is received.

The required employment information is:

  • Employer
  • Job Title
  • Start Date
  • Hours per Week
  • Pay Rate
  • Supervisor Phone Number
    • VSAS requires company/supervisor phone number, but it is not required. Enter 000-000-0000 if number is not obtained.

IMPORTANT: Check CalSAWS to verify if the employment information has been entered. If the employment information has not been entered in CalSAWS, the “Eligibility Worker/Vocational Services Communication” form (GA 53) must be completed and submitted to clerical staff to create a TMT to notify EW of the new employment and to take appropriate action.

Employment Verification

Acceptable employment verification includes:

  • Employment Verification (SCD 549A)
  • Pay check stubs
  • Periodic report such as SAR 7 Eligibility Status Report.
  • Letter from employer (on employer letterhead)
  • Email from employer
  • Time cards
  • Employment Offer Letter (If questionable, contact employer)
  • The Work Number

Employment Incentive

When a participant becomes employed and provides acceptable employment verification, the Vocational Services Program grants a one-time monetary incentive in the amount equivalent to a monthly bus pass.

Employment Retention Follow-up

Employment follow-up occurs at the following intervals:

  • 30 days
  • 60 days
  • 90 days

All information obtained from the employment follow-up is recorded in VSAS [Emp & Training] tab.

Collecting Employment Retention Follow-up Information

The Vocational Service Program Supervisor receives a listing of participants who have been discontinued due to employment and assigns cases on a weekly basis to all Employment Counselors to conduct Employment Follow-up. The EC must make every attempt to conduct employment follow-up timely during each follow-up interval. The Employment follow-up must be conducted as follows:

  • Make contact to confirm participant is still employed in the follow-up month.
  • Update the Employment Status in VSAS [Emp & Training] tab to: Unknown, Employed, Non Employed).
  • Adds Journal entries in CalSAWS and in VSAS [Narrative] tab.

Below is a list of actions that may be taken based on the employment status of the participant:

Status Action
Employee Select if client is still employed at time of contact
Not Employed

This status should be used when the participant is no longer employed. 

Inform client they may re-apply for General Assistance. 

Inform client of community resources as applicable

Unknown Before entering Status of Unknown, check all available resources to determine employment status.

 

Document the outcome of  by adding Journal entries in CalSAWS and in VSAS [Narrative] tab.

Methods of Collecting Employment Follow-Up

The information necessary to complete the employment follow-up can be obtained by any of the following methods:

  • Contacting the participant,
  • Current pay check stubs, if submitted by participant,
  • The Work Number, and
  • Information from CalSAWS and Imaging.

Note: Make at least three attempts to reach the client before entering status of Unknown.

Related Topics

Vocational Services Program Overview