EDD Matches

Overview/Policy

There are two EDD matches, the EDD Real time match which is accessed through MEDS and the EDD Wage Match available in CalSAWS. 

EDD Real-Time Match

EDD Real-Time match  includes an on-line EDD real-time match screen which can be used to determine if an applicant/ recipient has an existing or potential UIB claim or an existing Disability Insurance Benefits (DIB) claim. A “potential” claim cannot be determined for DIB, as a medical report is necessary to establish disability.

Regular IEVS abstracts are to be used to verify the applicant’s current UIB/DIB status, whenever possible. The Real-Time Match may be used when the EW is authorizing benefits prior to the receipt of the IEVS abstract. The on-line data is only retained for 61 days.

Note: CAUTION: An EXACT MATCH of the applicant/recipient’s name is required. If the name entered does NOT exactly match the EDD claim name, the system may generate a negative response, although the individual may actually have sufficient work history and a valid UIB/DIB claim. The match criteria for other applicant IEVS abstracts is only the individual’s SSN. An exact name match is NOT required; therefore, the information contained on regular IEV410 abstracts is preferred, as it is more reliable.

  • The Real-Time Match can only be accessed from 6:30 AM to 6:00 PM, Monday through Friday.
  • If the real-time match indicates that there is not a potential UIB claim, do NOT refer the individual to apply for UIB, unless there is conflicting information which indicates that benefits may be available.
  • If an individual states they are unable to work due to illness or injury and the real-time match shows potential UIB benefits, advise them to apply for DIB.
  • When using the “EDD REAL-TIME MATCH” as verification of potential UIB/DIB status, a copy of the screen print must be scanned into the IDM system.

EDD Wage Match Information

The match is made by the SSN only. The detailed information contained in the report is five to seven months old and the summary information is eight to nineteen months old. It will include the name, address of employer, and amount of quarterly earnings reported for the listed SSN.

The following sources of income will not be included on the abstract:

  • Federal government (civilian or military)
  • Self-employment
  • Earnings from another state.

The following information is contained in the EDD Wage information section of the abstract, if available:

SECTION DESCRIPTION
REPORTED BY EDD AS OF MM/DD/YY The date that EDD received the request and provided the information for the SSN submitted.
TOTAL NUMBER OF EMPLOYERS The number of employers for the current quarter listed.
CURRENT (MM-MM YY) This displays the most current quarter of earnings available from EDD files followed by the dollar amount of those total earnings.
FIRST PRIOR This displays the first quarter prior to the current quarter and the dollar amount of those total earnings.
SECOND PRIOR This displays the second quarter prior to the current quarter and the dollar amount of those earnings.
THIRD PRIOR This displays the third quarter prior to the current quarter and the dollar amount of those earnings.
FOURTH PRIOR This displays the fourth quarter prior to the current quarter and the dollar amount of those earnings.
MESSAGE If the dollar amount for the current quarter is $0, the message “NO EARNINGS REPORTED FOR THE CURRENT (PROCESS) QUARTER” will display.
EARNINGS Total amount of earnings, by SSN, from an individual employer, listed with employer name.
$9,999 The total earnings from the employer for the quarter will display.
EMPLOYEE NAME The first initial and last name of the employee as reported by the employer. The name should be compared to the clients to ensure no one else is using the client’s SSN.
EMPLOYER NAME The name of the employer or business reporting wages for this SSN.
EMPLOYER BRANCH If this is reported to EDD, this will be displayed.
ACCOUNT NUMBER The federal employer or state employer ID number. These are known as FEINs and SEINs.
COMPANY NAME The name of the company reporting the wages.
STREET ADDRESS The street address or P.O. Box of the company reporting the wages. This may be the corporate address and not the physical work location for the individual.
CITY, STATE AND ZIP CODE The city, state and Zip code of the company reporting the wages.

How to Access On-Line Information

Follow the steps below to access the on-line screens:

STEP

ACTION

1.

Sign onto MEDS and request the IEVS Main Menu.

2.

Select option “E = EDD REAL-TIME MATCH”, enter the individual’s SSN and press the ‘Enter’ key. The “EDD REAL-TIME MATCH” screen will appear, and the SSN will already be filled in.

3.

Enter the individual’s name:

  • Enter at least one character of the first name and the ENTIRE last name.
  • Include appropriate spaces and special characters, such as a hyphen or apostrophe.
  • If the individual uses only a “single” name:
    1. Enter a space in the “FIRST” name field (by depressing the space bar), and
    2. Enter the single name in the “LAST” name field.

4.

Birth date and sex code entries are optional, as EDD matches only the name and SSN.

Messages Returned by EDD

One of the following messages will always appear on the bottom line of the screen:

NO.

MESSAGE:

ACTIONS:

M010

REQUIRED FIELD MISSING

The request was not processed by EDD. Check entries for accuracy. Make sure there is an entry in both the first and last name field.

M061

DATA FIELD MISSING OR INVALID

The request was not processed by EDD. Check entries for accuracy. If the DOB or SSN was entered, standard IEVS edits apply before IEVS sends information to EDD.

M094

SYSTEM PROBLEM, CALL MEDS HOTLINE

The request was not sent to EDD. First check to see if the request was sent from 6:30 AM to 6 PM, Mon. - Fri. If yes, have your District Office MEDS Liaison contact the MEDS Coordinator.

IV01

CURRENT CLAIM FOR SSN - NAME MATCHES

The current claim data will be displayed.

IV02

CURRENT CLAIM FOR SSN - NAME DOES NOT MATCH

Resubmit with AKAs, if appropriate. Wait for the regular IEVS output to see what name is on EDD’s file, and/or have the client contact EDD. The DE 8720 may be sent to EDD; however, it takes at least six weeks for the information to be returned.

IV03

POTENTIAL CLAIM CALCULATED - NAME MATCHES ALL WAGES

The potential UIB claim data is displayed.

IVO4

POTENTIAL CLAIM NOT CALCULATED - NAME MATCHES ONLY SOME WAGES

Wait for the regular IEVS output to see what name is on the EDD’s file and/or have the client contact EDD.

IV05

POTENTIAL CLAIM NOT CALCULATED - NAME DOES NOT MATCH WAGES

Resubmit with the AKAs, if appropriate. Wait for the regular IEVS output to see what name is on the EDD’s file, and/or have the client contact EDD.

IVO6

NO CLAIM OR WAGES FOUND FOR SSN - NAME MATCH NOT DONE

Determine eligibility as appropriate. Do not ask the client to contact EDD unless there is other conflicting information, (i.e. other IEVS abstracts show different information, potential for out-of-state claim, conflicting information from applicant, etc.)

IVO7

SYSTEM NOT AVAILABLE

Some connection at the Health and Welfare Data Center (Sacramento) is down. Have your District Office MEDS Liaison contact the MEDS Coordinator.

EDD Wage Match

The match is made by the SSN only. The detailed information contained in the report is five to seven months old and the summary information is eight to nineteen months old. It will include the name, address of employer, and amount of quarterly earnings reported for the listed SSN.

The following sources of income will not be included on the abstract:

  • Federal government (civilian or military)
  • Self-employment
  • Earnings from another state.

Information on the Wage Match

The following information is contained in the EDD Wage information section of the abstract, if available:

SECTION DESCRIPTION
REPORTED BY EDD AS OF MM/DD/YY The date that EDD received the request and provided the information for the SSN submitted.
TOTAL NUMBER OF EMPLOYERS The number of employers for the current quarter listed.
CURRENT (MM-MM YY) This displays the most current quarter of earnings available from EDD files followed by the dollar amount of those total earnings.
FIRST PRIOR This displays the first quarter prior to the current quarter and the dollar amount of those total earnings.
SECOND PRIOR This displays the second quarter prior to the current quarter and the dollar amount of those earnings.
THIRD PRIOR This displays the third quarter prior to the current quarter and the dollar amount of those earnings.
FOURTH PRIOR This displays the fourth quarter prior to the current quarter and the dollar amount of those earnings.
MESSAGE If the dollar amount for the current quarter is $0, the message “NO EARNINGS REPORTED FOR THE CURRENT (PROCESS) QUARTER” will display.
EARNINGS Total amount of earnings, by SSN, from an individual employer, listed with employer name.
$9,999 The total earnings from the employer for the quarter will display.
EMPLOYEE NAME The first initial and last name of the employee as reported by the employer. The name should be compared to the clients to ensure no one else is using the client’s SSN.
EMPLOYER NAME The name of the employer or business reporting wages for this SSN.
EMPLOYER BRANCH If this is reported to EDD, this will be displayed.
ACCOUNT NUMBER The federal employer or state employer ID number. These are known as FEINs and SEINs.
COMPANY NAME The name of the company reporting the wages.
STREET ADDRESS The street address or P.O. Box of the company reporting the wages. This may be the corporate address and not the physical work location for the individual.
CITY, STATE AND ZIP CODE The city, state and Zip code of the company reporting the wages.

Active Claim, SSN and Name Match

The top part of the screen will reflect exactly what was entered. EDD does not return the name that is on their file. The response is displayed on the lower portion of the screen. If there is an active claim and the input name matches, then EDD will return the data in the CURRENT CLAIM field.

IF THERE IS...

THEN...

An active UIB claim,

UIB data is displayed in the CURRENT CLAIM field. The weekly benefit amount is displayed.

An active DIB claim,

DIB data is displayed in the CURRENT CLAIM field. The daily benefit amount is displayed.

Both a current UIB claim and DIB,

Only the UIB claim information is displayed. DIB information will be shown on the regular IEVS abstract.

Active Claim for SSN, Name Does Not Match

If there is an active UIB or DIB claim for the SSN but the EDD claim name does NOT match the input name, EDD will return a message indicating “name does not match.” Ask the client if he/she is known to EDD by another name, then take one of the following actions, according to the circumstances:

IF THE CLIENT...

THEN...

Is known/has used other name(s),

Resubmit the request with the other name(s).

Has NOT used other names,

UIB/DIB must be verified through other means, including:

  • Waiting until the regular IEVS output is available (on-line, 2-3 days, or regular output, 5 days). The match criteria for regular IEVS abstracts is the SSN only. You will see the name on the EDD files, then decide if additional follow-up is needed.
  • Asking the client to call their local EDD UIB information number to request verification.
  • Sending the DE 8720 form to EDD (Sacramento) to resolve any questions about UIB/DIB. Note: It generally takes 6 weeks or more for the information to return.

No Active Claim for SSN

If there are no active claims for the SSN entered, EDD’s program will check to see if there are enough wages to support the UIB claim.

TYPE OF RESPONSE

ACTIONS

No claim or insufficient qualifying wages found for this SSN.

Determine eligibility as appropriate. Do not ask the client to contact EDD unless there is other conflicting information, (i.e. other IEVS abstracts show different information, potential for out-of-state claim, conflicting information from applicant, etc.)

If the person has filed a claim, but there were insufficient wages to support the claim, the response will be “no match”, because it does not meet the criteria of being:

  • An active UIB or DIB claim
  • An extension,
  • Not enough wages to support a current claim.

The potential claim was NOT calculated because the name doesn’t match EDD’s wage files for this SSN.

Resubmit the real-time request to EDD if the client has used other names. If there are no other names or the other names still do not match the EDD file, the EW must:

  • Check the regular IEVS output. The details given for the EDD “current” month (usually 4-6 months ago) will show the EDD name associated with these wages.
  • Have the client call EDD to file a claim.

The potential claim was NOT calculated because there are multiple names associated with this SSN.

Have the client call EDD to resolve the issue. Do not resubmit the real-time request to EDD, as you will get the same response.

There is a potential claim, and there is an “N” (No) next to the EDD ISSUE TO BE RESOLVED field.

Have the client make an application for UIB/DIB, according to program requirements.

EDD Issue to be Resolved

Either “Y” (Yes) or “N” (No) may be displayed in the EDD ISSUE TO BE RESOLVED field. A “Y” in this field means one of the following:

  • There is a pending claim; or
  • The individual is disqualified from getting benefits for a certain period of time because information was withheld or incorrect; or
  • Benefits are being withheld until the individual provides a requested piece of information to EDD.

The client must provide additional information regarding their UIB/DIB status.

Processing the EDD Wage Abstract

Use the chart below to determine the appropriate course of action to take when

IF THE MATCH SHOWS... THEN...
Prior employment and no current UIB benefits, Determine whether the applicant is currently employed and refer the client to apply for UIB as appropriate.
Prior employment,

Review the case to determine if the applicant received benefits during the time shown on the abstract, and if so, whether the income was reported.

  • If the client failed to report, establish whether an overpayment (O/P) occurred. Complete the O/P process and record and/or identify any discrepancies. 
The client is currently unemployed and there is not a UIB Match, Determine if the applicant should apply for UIB and refer as appropriate.
Eligibility is based on CalWORKs U-Parent linkage, Check the wage match information to see if the person identified as the primary wage earner appears to have the greater earnings. If not, ask the client to clarify.

Related Topics

IEVS Applicant and Recipient Reports