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Quality Control (QC) Cooperation
[63-301.541, 63-505.12]
Discontinuance
Households discontinued for refusal to cooperate with a state or federal Q.C. review may reapply, but will not be determined eligible until the first of the following occurs:
- The household cooperates.
- At least 125 days after the end of the “Annual Review Period” in which the household refused to cooperate with State or County Q.C.
- At least nine months from the end of the “Annual Review Period” in which the household refused to cooperate with Federal Q.C.
Annual Review Period
The definition of the “Annual Review Period” is the FFY, 10/1 through 9/30, which corresponds to the review date. This is a set time frame, regardless of when application is made for CalFresh.
Expedited Services (ES)
If a household reapplies at the end of the sanction period and is eligible for ES, the household will be issued one month's benefits in accordance with ES processing standards and procedures. Before the second month's benefits are issued, the household must provide verification of all household circumstances that could affect eligibility, including items that would normally only be verified if questionable.
A CalFresh household is discontinued effective 6/30 for refusal to cooperate with a State QC. The household can reapply on or after February 2, which is 125 days after the “Annual Review Period” ending 9/30, unless the household cooperates.
A CalFresh household is discontinued 6/30 for failure to cooperate with a Federal QC review and never completes the review. The “Annual Review Period” ends 9/30. The household can reapply on or after 7/1, which is 9 months after 9/30.
Note: The period of ineligibility for Examples 2 is over one year. This is why it is important to inform the client of the consequences of failure to cooperate with a QC review.
Reminder: If the client fails to cooperate, but later completes the review, the sanction will be removed and eligibility will be redetermined.
Related Topics
Applicant Interview Requirements