Inter-County Collection (ICC) of Overissuances

Policy

Overissuance balances must be transferred when a client moves to another county and is applying for CalFresh benefits in that county. Once the overissuance is transferred, the sending county is no longer responsible for collection of the overissuance and will remove the overissuance from our county record.

The receiving county will then be responsible for collection of the overissuance until it is fully repaid or the client moves to a subsequent county. The county that collects the overissuance will retain the amount collected and any resulting incentive funds.

For households that will no longer be receiving CalFresh benefits, the last county welfare department that provides benefits to the household will continue to collect the overissuance until repaid in full.

Overissuances from Our County

When a client moves to another county and the client is applying for CalFresh benefits in that county, the EW must:

  • Advise the receiving county of the type of overissuance and the balance owing by completing the “CalWORKs Inter-county Overpayment Adjustment Request” (SCD 14) for CalFresh only cases, or
  • Advise the receiving county of the type of overissuance and the balance owing by completing the SCD 14 for CalWORKs/ CalFresh cases.
  • Attach copies of the notice of action concerning the establishment of the overissuance, a copy of the Maintain Issuance Detail window for the month(s) of the overissuance, the “Claim Determination Worksheet” (DFA 842), a current copy of the Display Claim Recovery Detail window and a copy of the Display CalFresh- Financial Eligibility Budget window showing the computation.
  • Adjust the overissuance amount to “0” on the Record Adjust window using the ICT Out Adjustment Type and Recouped/Adjusted by Incoming County Adjustment Reason.
  • Send a copy of the SCD 14 to notify Public Assistance Collections of the transfer in order to delete the overissuance from their records.

When a case is already in closed files and Santa Clara County is notified that the client has moved and is receiving CalFresh benefits in another county, Public Assistance Collections must:

  • Advise the receiving county of the type of overissuance and the balance owing by completing the SCD14.
  • Attach copies of the notice of action concerning the establishment of the overissuance, a copy of the Maintain Issuance Detail window for the month(s) of the overissuance, the “Claim Determination Worksheet” (DFA 842), a current copy of the Display Claim Recovery Detail window and a copy of the Display CalFresh- Financial Eligibility Budget window showing the computation.
  • Adjust the overissuance amount to “0” on the Record Adjust window using the ICT Out Adjustment Type and Recouped/Adjusted by Incoming County Adjustment Reason.

Overissuances from Other Counties

When a request for an overissuance collection is received from another county, the EW must:

  • Review the ICC packet for completion and obtain any missing information and/or verification.
  • Record the overissuance claim in CalSAWS and document on the Journal Detail page where the overissuance originated and other information to track the overissuance.
  • Send the overissuance paperwork to Imaging.

Note: Refer to “Multiple Allotment Claims” in this chapter if there are multiple OIs that are to be collected.

Related Topics

Supplemental Payments and Claims Definitions