IN Request Procedures

IN Action

[EAS 40-129.5]

Use the following chart to process an IN Request:

IF...	THEN...
The applicant requested an IN and was approved by the Triage Screener,	Applicant will be assigned to an Intake EW within 24 hours.
Conducting a face to face interview,	EW will review the completed SAWS 1, SAWS 2 Plus and/or CW 4 forms. View all documentation and verification the applicant is able to provide. Make a determination of eligibility for IN no later than one working day following the date of the IN request. Issue one of the following: An Expedited Determination of Eligibility (EDE) CalWORKs payment within 3 working days of the request for IN, or An IN approval NOA and payment, no later than the next working day following the date of the IN request, or An IN denial NOA, no later than the next working day following the date of the IN request Reminder: Requests for IN payments AND Approval or Denial of the IN payment MUST be entered in CalSAWS no later than the next work- ing day following the date of the IN request.
IN eligibility exists AND CalWORKs eligibility has been verified,	The EW will provide a "CalWORKs Applicant Choice Form Immediate Need Payment/Expedited Grant" CW 43. If the applicant chooses an Immediate Need Pay- ment, it must be recorded and issued in CalSAWS no later than the next working day following the date of the IN request. If the applicant chooses to receive an Expedited Grant, it must be recorded and issued in CalSAWS no later than the third working day following the date of the IN request.
IN eligibility exists AND all conditions for IN have been met, BUT eligibility for CalWORKs has not been verified,	EW will issue the IN Payment and enter the IN approval in CalSAWS no later than the next working day following the date of the IN request; and/or Issue Homeless Assistance, if the emergency is housing; and/or Issue ES CalFresh by the next working day following the date of the IN request, if the emergency is food; and/or Make a referral to a Community Resource. Provide the IN NOA generated by CalSAWS to the applicant. Schedule a return appointment with the applicant to provide the remainder of the verifications necessary to clear eligibility.
IN eligibility does not exist,	EW will deny the IN request in CalSAWS and provide an IN Denial NOA no later than the next working day following the date of the IN request.

IN for More than One Reason

When the applicant indicates on the IN request more than one unmet need, the EW must respond separately to each item requested; however, only one IN is granted (i.e., up to $200 total).

Example:

Applicant completes CW 4 indicating a request for IN based on homelessness AND lack of essential clothing. The homeless portion of the IN is denied as the applicant does not meet HA eligibility criteria. IN based on lack of essential clothing must also be explored and an appropriate IN action must be taken. In this situation a denial was issued for IN based on homelessness and the IN for request for clothing was approved, requiring two separate notices and entries in CalSAWS.

Same situation as above, except IN based on Homelessness is approved. The applicant is issued the HA payment ($60) with the appropriate HA NOA along with the approval of the IN request for homelessness. In addition the applicant is issued an IN payment (up to $200) for the request for lack of essential clothing requiring a second approval NOA issued by CalSAWS.

Second IN Request

[40-129.24]

A family is eligible for a second IN payment if:

The IN has been issued, and
A second request is made in the next month, and
The applicant remains apparently eligible, and
The CalWORKs case has not yet been approved/denied, and
The family emergency continues or a new emergency has arisen, and
The IN payment issued in the previous month was for an amount less than $200.00.

Note: In NO event, shall the combined amount of the IN exceed $200.

ExampleExampleA mother with two children applies for CalWORKs and IN on December 29. The EW determines IN eligibility and hand-issues a warrant for $67.17. On January 3, the customer again contacts the EW and requests a second IN payment. The EW determines that she meets the necessary criteria and issues a second IN check for $132.83. The customer has received a total of $200 in IN payments.

ExampleExampleThe applicant has already requested and been issued a $200 IN payment (maximum allowed). The applicant then finds they have a second IN, and it qualifies as an IN. The applicant has already been paid the maximum, so the EW's only option is to offer the applicant “Expedited Determination of Eligibility” (EDE), if applicable.

CW 4 Requirements

The appropriate use of the “Immediate Need Payment Request” (CW 4) is as follows:

IF...	THEN the CW 4...
The applicant indicates on the SAWS 1 they have an IN,	Is not required.
At a later time during the application process the applicant indicates they have an IN,	Must be completed.
The IN is denied,	Must be given to the applicant for any other additional requests.

Special Situation

All But One Family Member Eligible

Take the following steps when some family members are apparently eligible, and other members do not meet apparent eligibility conditions or the technical conditions of eligibility:

Process the application for IN, treating the person(s) for whom eligibility cannot be determined as excluded person(s).
If the condition of eligibility is verified prior to approval of the CalWORKs application, approve the excluded individual(s) with the rest of the AU.
If the condition of eligibility is not verified within 45 days from the date of the CalWORKs application, deny the individual(s) and approve the rest of the AU.