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Privacy & Security Certification Policy and Personally Identifiable Information (PII)
Policy shall govern all employees, vendors, contractors, community based organization and any stakeholders that work for or have an affiliation with, and/or a working relationship with Santa Clara County Social Services Agency and have access to PIIs.
It is mandatory for all individuals requiring access to any SCCSSA system, applications and/or software (collectively referred to as “Toolkit”) such as VSAS that contains PIIs AND/OR have opportunity to review/access client information obtained as a result of access to Toolkit, to successfully complete the SSA Online Privacy and Security Certification and Training once every 12 months.
After completion of the initial certification and training, access will be authorized for one (1) calendar year from the date of completion of training. The SSA Online Privacy and Security Certification and Training must be completed annually, for the duration of the vendor, contractor, or community-based organization relationship with SCCSSA.
A re-certification is required every 12 months for continued access. If individual fails to re-certify, their access to the Toolkit will be discontinued at the end of the certification period.
If external vendors/contractors/CBO are locked out of any system that provides information regarding our client’s PII, and/or they have let their certification/training lapse and/or did not complete the SSA Online Privacy and Security Certification Training, access CANNOT be restored, or granted to the until the certification/training has been successfully completed.
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