Process Foster Care RE (Annual)

The Foster Care UBT revamped the FC RE process to include the use of DocuSign. This workflow is specific to FC cases and does not include ARC, EFC, Non-Dependent Legal GuaREianship or Kin-GAP cases.

  1. CalSAWS
    1. Determines the RE month automatically and initiates RE 60 days before the RE is due.
  2. FC EW
    1. FC EW will generate a monthly list from CalSAWS to determine when to initiate the RE process. The FC EW will review the list monthly to begin the RE process 45 days before the RE due date.
  3. FC EW
    1. Reviews RE list to determine the RE due date.
    2. Sends RE request using “Notice of Eligibility Redetermination” form (SCD 2491) as follows.
      1. If assigned to SW, send to DFCSRRRProcessing <DFCSRRRProcessing@ssa.sccgov.org>
      2. If assigned to PO, send to JPD Foster Care Desk <JPD_Foster_Care_Desk@pro.sccgov.org
    3. Allow 15 days to receive the necessary documents.
  4. DFCS/JPD
    1. Completes and signs the FC 2 based on the most current information in the service case file.
    2. Provides a current, complete, signed and dated SOC 158A to FC EW.
    3. Completes and signs the “SSI Screening Guide Section A” form (FC 1633A) if applicable.

      1. Note: Forms sent to DFCSRRRProcessing email will be received through DocuSign.

  5. FC EW
    1. If the SW/PO provides the required documents and verifications, then proceeds with steps below.
    2. If the SW/PO, has NOT returned all documentation on the first working day of RE month, then Follows Continuing Escalation Process.
    3. When all RE documentation is received:
      1. Ensures that forms have been signed and completed.
      2. Updates CalSAWS.
      3. Authorizes benefits.
      4. Clears MEDS/CalSAWS alerts.
      5. Verifies the next annual RE date in CalSAWS.
      6. Reviews and sends, or deletes (as appropriate), all client correspondence.
      7. Enters CalSAWS journal and summarizes case actions.
      8. Sends all documents to imaging.
    4. When the RE is not completed by the due date:
      1. Verifies FC payment discontinued by CalSAWS.
      2. Ensures Medi-Cal is still active. Refer to FC HB 34.
      3. Verifies and prints NOA.
      4. Sends NOA to provider.
      5. Forwards copy of the NOA to the assigned SW/PO.
      6. Deletes all unnecessary client correspondence.
      7. Enters CalSAWS journal and summarizes case actions.
      8. Prints copy of e-mail sent to DFCS Resolution In-box (for imaging).
    5. When the RE is completed after the end of the month:
      1. Reviews documents.
      2. Rescinds discontinuance of CalSAWS case.
      3. Follows “RE Documentation Received” process.

Related Topics

Continuing Benefits Processing