Update a Non-Minor Dependent (NMD) Request in Continuing

1. Cont'g EW
   1. Receives NMD request.
   2. Verifies all documents have been received.
      1. If Eligibility cleared, then

      2. NOTE: Kin-GAP and non-dependent NRLGs are NOT eligible for SILPs.

         1. Reviews documents.
         2. Forwards the SOC 158A to “FC Providers” in-box to add provider.

            1. Note: If the NMD is in a SILP and the SILP payee is not the youth or a facility, the request to add the provider must include a copy of the SOC 157A and the SOC 158A.

         3. When provider has been added:
            1. Completes all CalSAWS pages.
            2. Ensures Absent Parent page is updated for NMDs under age 19.

               1. Note: The CW 51 is required to exempt NMDs under 19 from child support enforcement.

         4. Follows Continuing Benefits Processing.
      3. If insufficient information, then
         1. Reviews documents.
         2. Determines which documents are incomplete.
         3. E-mails the assigned SW/PO.

            1. Note: If NMD phones regarding payments, refer NMD to assigned SW/PO.

         4. Proceeds to Escalation Policy when required if documents are not received.

Related Topics

Continuing Benefits Processing