Overpayment Overview
An overpayment is defined as a payment to, or on behalf of a recipient, that is greater than the amount to which he/she was entitled, based on the policy and procedure that is in effect at the time of the payment.
Upon the discovery of an overpayment, the EW must make a determination on whether the error was a client or administrative error. The determination is made based on the following policies:
- GA Policy 234
- GA Policy 272
- GA Policy 273, or
- Aid paid pending policies [GA 123] and [GA 124].
Note: No overpayment occurs when NEW income was not anticipated, or was subsequently received in a month for which a partial or full grant has already been received by the client.
Client Error Overpayment
Overpayments which are caused by the failure of an applicant or recipient to provide requested information, supporting materials or verifications; or to report changes of circumstances, which he or she knows, would affect eligibility or the amount of aid, are defined as Client Error Overpayments.
Administrative Error Overpayment
Overpayments which are caused by the failure of the Agency to act on information available, or due to an error in the budget computation, are defined as Administrative Error Overpayment.
Note: When information that results in a decreased aid payment for the future month, is reported in a TIMELY manner; but there is not enough time to send out a timely notice of action (NOA), then the overpayment caused is to be defined as administrative.
Related Topics
Overpayments Due to Incarceration