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Processing an Incoming ICT
Incoming ICT
Application Registration and document downloading for incoming eICTs are processed by designated intake clerical staff at the Benefits Assistance Center (BAC).
If the Client Applies at District Office
Clients are NOT required to reapply for Medi-Cal benefits in the Receiving County. However, if a client applies and indicates that he/she has recently moved from another county, or the ID process indicates that the client is active in another California county per MEDS, the client must not be required to fill out any Medi-Cal application forms, and must be informed of the ICT process. Designated staff in the Receiving County will submit an eICT request to the Sending County.
Processing
If a client from another county moves to Santa Clara County, the EW must do the following [Refer to Job Aid (JA) Inter-county Transfers- Electronic-Receiving County]
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