4815 - Given Name and Birthdate Discrepancy Identified - Action

This message may be issued in conjunction with message 4801, 4802, 4803, 4804, 4805, 4806, 4807, 4808 or 4809. It indicates that the given name and birthdate submitted on the SSN Verification Request did not match the given name and birthdate found for that SSN on Title XVI (SSI/SSP) and/or Title II (RSDI) data.

Action Required

The EW must check CalSAWS, MEDS and case records to determine:
- If the client’s given name and birthdate are correctly reported to MEDS.
- If there are any SSN Verification discrepancy messages that may accompany this alert (e.g., 4801, 4802, etc).
- If two different individuals have been inadvertently linked to the SSN on MEDS.
If the given name and/or birthdate was not correctly reported to MEDS, enter the correct given name and/or birthdate on the Individual Demographics Detail page.
If the client’s Social Security card has a different name, enter the SSN name as an alias in the Previous Names page section of the Individual Demographics Detail page.
If there are other discrepancy messages, refer to those messages and follow the steps to have the discrepancies resolved.
If the MEDS record has the same SSN for more than one individual, a referral must be made via a GadWIN ticket to the MEDS Coordinator for assistance in getting the problem corrected.
If necessary, refer the client to SSA with form MC 194 to resolve any SSA data discrepancies.

4815 - Given Name and Birthdate Discrepancy Identified - Action

Action Required

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