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Domestic Abuse Cases
Information with respect to domestic abuse victims and their dependents must not be released to any outside party, other governmental agencies, or to any employee in either the sending or receiving county who is not directly involved in the recipient’s case in order to avoid endangering the lives of these victims.
The sending and receiving counties are encouraged to work together to ensure that any information regarding domestic abuse services, waivers, and security issues are transferred as seamless as possible to avoid endangering the family and to reduce duplication of verification for the family who is transferring to another county.
Note: The use of faxes in domestic abuse ICT’s is discouraged.
Transfer of Documentation
In addition to the documents that must be sent to the receiving county (see the “Outgoing ICT’s” section below), workers must send any information regarding domestic abuse services that the recipient may be receiving and waivers that the recipient may have. This includes information on domestic abuse time on aid waivers that the recipient has been granted, domestic abuse services that the recipient is receiving, and whether the recipient has claimed good cause for not cooperating with the child support requirements. This information can only be released by the worker if the recipient has signed a “Permission to Release Domestic Abuse Information When Moving to Another County” (WTW 37) in the sending or receiving county.
References to Local Domestic Abuse Services
In the instance that the worker is aware of the client’s intention to move to another county in advance, the worker should provide the client with references to local domestic abuse services that are located in the receiving county. These services can be found by calling 1-800-799-SAFE and/or by contacting the receiving county.
WTW 37
Recipients should be informed that if they move to a new county and have not signed a WTW 37 form, any information regarding their domestic abuse situation, cannot be transferred to the receiving county unless they sign a new WTW 37 form. The WTW 37 form is valid for a maximum of one year after it is signed by the recipient.
Time on Aid
When a client has received an exemption or extender to their CalWORKs 60-month time limit from their previous county, the worker must review the recipient’s time on aid information to confirm the recipient’s remaining months of CalWORKs eligibility is correct.
Related Topics
Special Transfer Provisions Between Regions