Time On Aid (TOA) Reviews

When To Review

The appropriate time to complete a TOA Review is in the following instances:

  • When clients apply or reapply for CalWORKs,
  • When a case is received from another District Office,
  • Upon receipt of the monthly DSR608 report, and
  • When TOA is requested by other counties or states and the case has never been reviewed.

Review Guidelines

Print current [TSUM] and [PSUM] screens from TRAC for each adult in the case. Compare the following information on these screens with the information available on the Individual Time Limit Clock Summary page and the   Individual Details page with the data on these screen:

  • Name,
  • Date of Birth (DOB),
  • Social Security Number (SSN),
  • Client Index Number (CIN) number, and
  • Aid Type.

IF THE NAME, DOB, SSN, OR CIN ON THE DISPLAY INDIVIDUAL TIME LIMIT CLOCK SUMMARY WINDOW...

THEN...

Reflects the same information as TRAC records,
  • No further action is necessary.

Does not match TRAC records and CalSAWS records are incorrect,
  • Make corrections as necessary.

Does not match TRAC records and the record in TRAC is incorrect,
  • Submit a SC 1296 to the MTO to request that corrections be made on TRAC.

TRAC Screens

TRAC is the name for the WDTIP application located on the same mainframe as the MEDS application.

From TRAC, print a [PSUM], [TSUM], [KCAL], and [TCAL] screen for each aided adult in the AU. Compare the information on these screens with the information available on the  Individual Time Limit Clock Summary page.

IF...

THEN...

The [PSUM], [TSUM], [KCAL], and [TCAL] screens reflect the same information as the  Individual Time Limit Clock Summary page,

No further action is necessary.

There is a discrepancy between CalSAWS and the TRAC records,
  • Determine which information is correct.
  • Correct the CalSAWS records if TRAC records are correct.
  • Review CalSAWS and TRAC records to determine the discrepancy and take appropriate action. [Refer to “Mismatch Records,” page 8-48] in the Time on Aid Handbook.]

Related Topics

Time Limits

TANF 60-Month Lifetime Limit

CalWORKs 60-Month Lifetime Limit

Determining Countable TANF Months from Another State

Monitoring Recipients Approaching Time Clock Limits

CalWORKs Individual Time Limit Exemptions

Extenders - After the 60-Month CalWORKs Time Limit

Exemption/Extender Request Forms

Out of State Inquiries- Closed Case

Time Limits - Diversion