Inter-County Collections (ICC)

Policy

Overpayment balances must be transferred when a client moves to another county and is applying for CalWORKs benefits in that county. Once the overpayment is transferred, the sending county is no longer responsible for collection of the overpayment. The overpayment record must be deleted from the VACS.

The receiving county is be responsible for collection of the overpayment until it is fully repaid or the client moves to a subsequent county. The county that collects the overpayment will retain the amount collected and any resulting incentive funds.

For clients who will no longer be receiving CalWORKs benefits, the last county welfare department that provides benefits to the client will continue to collect the overpayment until repaid in full.

Inter-County Transfer (ICTs)

When a client moves to another county and the EW is sending the ICT request, the EW must:

Request the “Notification of Intercounty Transfer” (CW 215) by completing the Record ICT Send window of the Interface Activities subsystem.
Advise the receiving county of the type of overpayment and the balance owing, on the CW 215.
Attach copies of the Notice of Action concerning the establishment of the overpayment, screen print from the Benefit Recovery subsystem.
Once the Inter-County Collection (ICC) has been confirmed, the claim must be adjusted in the Record Adjustment window of the Benefit Recovery subsystem. The “ICT Out” option must be selected for the Adjustment Type and Adjustment Reason fields.

When a case is in closed files and Santa Clara County is notified that the client has moved and is receiving CalWORKs benefits in another county, our Public Assistance Collections department must:

Advise the receiving county of the type of overpayment and the balance owing, using the “Intercounty Overissuance/Overpayment Adjustment Request” (SCD 14.)
Attach copies of the Notice of Action concerning the establishment of the overpayment and a copy of documents showing the computation.
Confirm receipt of the overpayment transfer with the receiving county.
Remove the overpayment balance from Collection’s records (VACS).

Overpayments (OPs) from Other Counties

When an ICT is received from another county, or another county requests that this county recoup their county's existing overpayment balance, the EW must:

Review the ICT packet for completion and obtain any missing information and/or verification.
Record the information in the Non-System Determined Claim Summary subsystem and document on the Journal Detail page, where the overpayment originated and other information to track the repayments.
Image the overpayment paperwork into case file.

Note: If there are multiple overpayments that are to be collected, follow the currently established procedures. Refer to Multiple Overpayment Balances.

Inter-County Collections (ICC)

Policy

Inter-County Transfer (ICTs)

Overpayments (OPs) from Other Counties

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