Identifying Common Cases

Once a DFCS/DEBS Common Case is identified, the Partnership Associate Employment Counselor (AEC)/Employment Counselor (EC) or DFCS-DEBS Social Services Benefits Specialist (SSBS) Liaison may enter their documentation under the CalWORKs Common Case type in the Journal Detail page in CalSAWS.

Identifying Common Cases Through CalSAWS and CWS/CMS Data Match

A data match involves data analysts from CalWORKs and Child Welfare Services (CWS) conducting an automated cross-reference of CalWORKs active participants with remaining time on aid (TOA) and open Family Maintenance (FM) or Family Reunification (FR) cases in CWS-Case Management System (CMS).

Below are procedures when Common Cases are identified through the Information Systems (IS) data match:

  1. The DEBS Data Analyst sends a listing of CalWORKs clients to the DFCS Data Analyst. This list includes full name, date of birth (DOB), and Social Security Number (SSN).
  2. The DFCS Data Analyst performs a data match of DFCS clients, following the steps below:
    1. Extracts the SSN from the active CalWORKs list.
    2. Updates the SSNs in the Business Objects query.
    3. Runs the Business Objects query/report with the new SSNs.
    4. Provides the Social Services Analyst with the results of the data match.
    5. Sends the results of the data match to the DFCS Partnership Social Services Analyst.
  3. The DFCS Partnership Social Services Analyst/DFCS-DEBS SSBS Liaison:
    1. Reviews the matching results.
    2. Reviews CWS case status of those matched.
    3. Reconfirms the CalWORKs status of clients and the benefits status of potential Common Cases.
    4. Informs the DFCS Social Worker and DFCS Supervisor of:
      1. Potential Common Cases,
      2. Sanctioned clients,
      3. Clients with pending applications, and
      4. Clients with no benefits,
      5. List of closed Common Cases.
    5. Alerts the Partnership AEC/EC Supervisor of potential Common Cases and requests that cases be assigned to a Partnership AEC/EC as appropriate.

Sanction Outreach

Sanction Outreach cases are determined from a data match between child welfare Common Cases and current CWES sanctioned clients. Once identified, the Partnership AEC/EC Supervisor will share the listing with the Partnership EC Lead to outreach to this population. Potential Common Cases will follow the CWES sanction lift business process.

Sanction Outreach Procedures

  1. The DFCS Partnership Social Services Analyst:
    1. Identifies Outreach case.
    2. Sends listing to Partnership AEC/EC Supervisor for outreach.
  2. The Partnership AEC/EC Supervisor forwards the listing to the Partnership AEC/EC Lead for outreach.
  3. The Partnership AEC/EC Lead:
    1. Reviews CalSAWS for CalWORKs information.
    2. Outreaches using message media text and/or email, including ORE email to provide to the client.

Related Topics

Family Reunification Services Only (AB 429)

Integrated Common Case Plan

DFCS/DEBS Common Cases Overview