CWES Overpayment & Underpayment General Rules

[EAS 42-751 & 47-440]

Required Action

The EC must take all reasonable steps necessary to promptly correct and determine any supportive services overpayment or underpayment to a client or a service provider. Overpayments to clients may be deferred if they meet the deferral criteria. Refer to CWES Overpayment & Underpayment Deferral Rules.

Source of Payment

An overpayment may be related to any of the following types of supportive service payments:

Child Care (caused by client or provider)
Transportation
Ancillary Expenses.

Overpayment/Underpayment Computation

ALL overpayment/underpayment computations must be completed in CalSAWS by the EC regardless of the type of overpayment/underpayment or length of time period involved. The following table explains who will calculate the overpayment computation:

If the case is...	Then...
Active,	The overpayment computation will be completed in CalSAWS by the assigned EC.
Closed, (e.g., as a result of fraud)	The overpayment computation will be completed in CalSAWS by the last known EC.
Closed, (e.g., as a result of fraud)	If the last known EC is no longer available, the EC Supervisor will determine who will compute the overpayment, as appropriate.

CWES Overpayment & Underpayment General Rules

Required Action

Source of Payment

Overpayment/Underpayment Computation

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