4812 - MEDS DOB Does Not Match SSA DOB - Verify Client Birthdate - Urgent

This daily message may be issued in conjunction with message 4801, 4802, 4803, 4804, 4805, 4806, 4807, 4808 or 4809.

When it accompanies message 4801 or 4802, it indicates that MEDS received the SSA birthdate along with the SSN Verification response and the birthdate on MEDS does not match the birthdate returned by SSA.

When it accompanies any of the other messages, it indicates that the birthdate submitted on the SSN Verification Request did not match the birthdate on SSA's NUMIDENT file.

Action Required

The EW must check CalSAWS, MEDS and case records to determine:
- If the birthdate was correctly reported to MEDS.
- If there are any SSN Verification discrepancy messages that may accompany this alert (e.g., 4801, 4802, etc.).
- If two different individuals have been inadvertently linked to the SSN on MEDS.
If the birthdate was not correctly reported to MEDS, enter the correct birthdate on the Individual Demographics Detail page.
If there are other discrepancy messages, refer to those messages and follow the steps to have the discrepancies resolved.
If the MEDS record has the same SSN for more than one individual, a referral must be made via a GadWIN ticket to the MEDS Coordinator for assistance in getting the problem corrected.
If necessary, refer the client to SSA with form MC 194 to resolve any SSA data discrepancies.

4812 - MEDS DOB Does Not Match SSA DOB - Verify Client Birthdate - Urgent

Action Required

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