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Instructions for SCD 1296 - Request for Online Transaction
The Eligibility Worker (EW) requests MEDS transactions by submitting the form “Request for Online Transaction” (SCD 1296) available on DEBS Forms Library.
- Stage 1: EW
- Completes the SCD 1296, marks the appropriate box(es) for requested MEDS transactions.
- Submits the SCD 1296 to the designated clerical staff and keeps a copy for a record of the submitted request.
- Attaches the appropriate MEDS/CalSAWS/CalHEERS screen prints pertaining to the transaction (i.e., INQM/INQ1, Case Summary page (Program block, All People Associated with the Case page section) Individual Demographics Detail page, EDBC Summary page, Contact Summary page, Vital Statistics Detail page, etc.)
- Stage 2: Designated Clerk
- Reviews the action(s) requested by the EW to ensure they match the CalSAWS system.
- Reviews the attached screen prints as appropriate:
- For a Regular Request:
- Case Summary page for Name, Date of Birth (DOB), Sex, CIN, Person Numbers, SSN, and Aid Code.
- Individual Demographics Detail page for Full Name, Sex, DOB, Ethnicity, Language, CIN, SSN.
- Vital Statistics Detail page for DRA.
- Contact Summary page for the address.
- For an Immediate Need:
- Only the first three screens above are required.
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NOTE: No address is required for this transaction.
SCD 1296 Processing
The following steps must be taken when processing an SCD 1296:
- Review the SCD 1296 for completeness legibility, and appropriate screens.
- Review the MEDS Inquiry screen to ensure, which transaction is needed (i.e., CalSAWS already updated MEDS).
- If a transaction is not required, the SCD 1296 must be returned to the EW.
- If the request is inappropriate (i.e., wrong aid code, not active in CalSAWS), the SCD 1296 must be returned to the EW/EW Supervisor with a note requesting a correction on the SC 1296.
- For multiple month activation, the EDBC List page must be provided for all months requested.
- For other Health Care (OHC) requests, the Other Health Care Detail page which displays OHC Code must be viewed.
- Determine which on-line transaction to use to complete the request (i.e., EW15, EW20, EW30, EW31, etc.).
- Process the transaction in MEDS.
- Print a screen shot of the action taken.
- Write the transaction number on the SCD 1296 and set it aside until the following workday. [Refer to next Day Process]
Next Day Process
- Review the appropriate MEDS screens to ensure the transaction was successful.
- Print the screen, attach paperwork to the SCD 1296 and return to the EW.
- If MEDS rejected the transaction, review INWA in MEDS to determine why the transaction was rejected and repeat the appropriate transaction.
Related Topics
MEDS Terminal Online Transactions
Instructions for SC 1296- Request for Online Transactions
Issuing Benefit Identification Card (BIC) Process
Issuing Medi-Cal Card for SSI Recipients
Deficit Reduction Act (DRA) Documentation