Jump Start Vehicle Repair Program Process

Follow these guidelines when processing a request for the Jump Start Auto Repair Program:

A. The Participant:

Obtains and completes the “Jump Start Auto Repair Program Request for Vehicle Repair” (SCD 1787).
Submits all required verifications.

B. The EC:

Reviews the SCD 1787 and all required verifications.
Completes “County Use Only” box entering date verifications were received.
Issues a copy of the SCD 1787 to the participant.
Informs the participant that the request will be reviewed after two written estimates for repair are returned to the EC within 10 calendar days.
Sends a copy of SCD 1787 and verifications/supporting documents to the IDM station to be scanned.

C. The Participant:

Provides a minimum of two itemized written estimates to EC for review/approval within 10 calendar days.

D. The EC:

Denies request if written estimates are not received within 10 calendar days.
- manually completes NA 823.
- mails NA 823 to client and sends to IDM for scanning.
- documents actions taken in CalWIN.
Receives a minimum of two itemized, written estimates of requested repair(s) from participant.

If...

Then...

More than the KBB retail value or the
maximum allowable amount of $1500, whichever is less

Completes “County Use Only - Results” section of SCD 1787.

Checks “Denied” box.

Completes the fields: Blue Book Value, Maximum Allowable and
Lowest Repair Estimate.

Prints name, signs and dates form.

Gives/mails a copy of SCD 1787 to the client.

Issues the NA 823 to the participant denying the vehicle repair.

Less than the value of the vehicle,

Completes “County Use Only - Results” section of SCD 1787.

Checks “Approved” box.

Completes the fields: Blue Book Value, Maximum Allowable and
Lowest Repair Estimate.

Enters “Amount Advanced for Repair” and “Type of Repair Approved,"
using the lowest repair estimate.

Notifies participant repairs must be completed within 15 calendar days.

Notifies client itemized receipt MUST be provided within 10 calendar
days after repairs/services are completed, or overpayment may be issued.

Issues advance payment directly to client. Selects “Vehicles Repair” under
Ancillary.

Prints name, signs and dates form.

Gives a copy of SCD 1787 to the participant.

Issues the NA 823 to the participant approving the vehicle repair.

E. The Participant:

Schedules vehicle to be repaired/serviced within 15 business days.
Provides itemized receipt to EC within 10 calendar days after completion of repairs/services.

F. The EC:

If itemized receipt sub- mitted by participant...	Then...
Is more than authorized amount	participant is not reimbursed for any excess amount paid over the approved dollar amount. completes “County Use Only - Results” section of SCD 1787. Submits SCD 1787 to IDM. Documents actions taken in CalSAWS Case Comments.
Is less than authorized amount	Calculates an overpayment if receipt amount is $250 or more Wbelow the advance payment. completes “County Use Only - Results” section of SCD 1787. Submits SCD 1787 to IDM Documents actions taken in CalSAWS Case Comments.
Is not submitted within 10 calendar days	Creates overpayment for the amount of the advance. Enters “Not received” in “Receipt amount” field of SCD 1787. Submits SCD 1787 to IDM Documents actions taken in CalSAWS Case Comments.

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