CalWORKS Social Work Services - Confidentiality and Privacy

Client information can be shared with other county employees and community partners as it relates to client participation in WTW activities. The CalWORKs SW reserves the right to withhold any information that could place client at risk of personal safety. There are two exceptions to release of information; when there is written consent signed by client, and when required by law.

SCD 103

The form Notice of Sharing of Information For The Administration Of Public Benefits Programs (SCD 103) is given to the participants when they first apply for CalWORKs.

SCD 1029

Social Workers also have clients sign an additional release form, “Release Authorization” (SCD 1029) authorizing the social worker to release specific information about their case or requesting another community partner to provide specific information about their case to the CalWORKs Social Worker.

Documents

In addition, a confidential folder within the IDM system is created for the sole use of the Social Work Unit Caseload (CWSW) for saving confidential case documents. The unit’s IDM folder can only be accessed by the social worker user profile and it cannot be accessed by anyone else within the Social Services Agency.