CalWORKS Social Work Services - Social Worker (SW) Contacts

Upon receipt of referral, the CalWORKs SW:

• Contact client within three (3) working days, unless the referring note, or case type warrants immediate intervention.
• Gathers additional information by reviewing CalWIN, IDM documents, and contacts with the referring worker.
• Screens client and assesses needs by completing the SCD 2518.
• After the screening and assessment, develops with the client an “CalWORKs Social Work Action Plan” (SCD 2517) that addresses needs and barriers.
• Builds client relationship, ensures clients engagement, and identifies any new developments that might impact case.
• Enters CalSAWS case comments, including case outcomes, and reason for case termination.
• Enters detailed case notes and sensitive case information into the SW IDM folder.
• Completes additional forms as necessary.