4 - Continuing Reassessments

Participants are scheduled to see an Employment Counselor periodically to review the progress of their Vocational Services activities to reassess their employability. 

In-Person Process 

The steps below describe the process for a Reassessment appointment. 

  1. VS Clerical
    1. Checks the participant in. 
    2. Notifies EC of participant in the lobby (via CalSAWS)
    3. Provides the participant with a lobby ticket. 
    4. Instructs participant to wait for for their number to be called. 
  2. EC OD
    1. Assigns cases to ECs. 
  3. EC
    1. Receives assigned participants from OD. 
    2. Calls the participant in for Face to Face Individual Assessment. 
    3. If participant reports no changes
      • Access case and checks for alerts
      • Schedules new return appointment
      • Updates current activities
      • Prints and distributes packets (based on assigned activity) to participant
      • Issues transportation in CalSAWS as appropriate
      • Enters case comments in VSAS and CalSAWS Journal following internal process.
    4. If participant reports changes that do not affect employment status
      • Assigns participant to new activities based on his/her needs. 
      • Prints and distributes packets (based on assigned activity) to participant.
      • Issues transportation in CalSAWS as appropriate
      • Enters case comments in VSAS and CalSAWS Journal.
        Refer to Job Aid "JA - Journal and Reminders" in CalSAWS for Journal entries.
  • If participant reports changes that affect employment status
    • Issues an SCD 1400 to be completed by the participant's medical/mental health care provider
    • Completes and issues an SCD 2553 to participant
    • Instructs the participant to submit the completed SCD 1400 to their EW by the due date that is stated on the SCD 2553 or their benefits may be discontinued.
    • Updates current activity with Completed in VSAS and CalSAWS.
    • Selects Unemployable - Expiration date less than 12 months in the VSAS Employability Status field
    • Informs the participant about the Health Alliance services provided by in-house clinicians and if appropriate, initiates a referral. 
    • Completes a GA 53 form.
    • Sends GA 53 and a copy of the SCD 2553 via Task to the assigned EW to inform the EW of the change in employability status and due date to submit the required documents.
    • Enters case comments in VSAS and CalSAWS Journal following internal process.

Telephonic Process

Telephonic Continuing Reassessments are conducted individually (not in a group), as follows:

EC:

  • Calls assigned participants to complete the re-assessment. (Minimum of 3 attempts to contact the participant)
    • If able to make contact with the participant,
      • Checks for  all completed paperwork:
  1. If completed, moves forward with the re-assessment
  • If not completed, explores good cause.
    • If good cause is granted, updates VSAS with good cause, and moves forward with re-assessment.
    • If good cause is not granted, informs participant of the right for fair hearing.

No transportation is paid if good cause is not granted. Participant must complete a future month activity before being eligible for transportation again.

  • If unable to make contact  with the participant:
    • Documents all attempts made, in both systems (VSAS and CalSWAS Journal following internal process) .
    • Case will be considered as "non-compliance" and it will be processed for automatic hearing.  

NOTE: Prior to conducting virtual Orientation, Assessment, and Reassessment, VS staff must ensure that the participant has opted-in to electronic communication by reviewing the Contact Detail page in CalSAWS. 

Any email correspondence containing Personal Identifiable Information (PII) must be sent as Secure email.

Continuing Reassessment for Participants in Deferred Status 

The assigned EW will update the employability status in the CalSAWS Work Registration Detail page using the information provided by the EC in the GA 53 form. ECs no longer have to perform this function in CalSAWS. 

As with all other unemployable clients, the assigned EW is responsible to make sure participants submit their SCD 1400 by the due date and update employability status in CalSAWS as appropriate. If it determined that a participant is employable, the EW will schedule the participant for a VS Orientation using the existing VS Orientation referral business process. 

Related Topics

Employable Individual Referral Process

Vocational Services Orientation & Intake Assessment

Vocational Services Participation Deferral Criteria and Process

Family Reunification (AB 429)

Custody Alternative Supervision Program