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County Eligibility Worker Alerts/Daily Alerts
Overviews
CEWAs provide information to EWs about MEDS/CDB updates, changes or problems.
Updates to MEDS/CDB can be submitted by:
- The current county of responsibility, or
- Another county, or
- Another agency (DHCS, SSA, Health Care Options, CalHEERS, etc.) involved in the administration of programs supported by the MEDS Network.
Messages included in the alerts may be a result of:
- Problems encountered in processing updates submitted by the County (either through the CalSAWS/CalHEERS nightly batch process or MTO), or
- Updates submitted by other agencies that affect a MEDS/CDB record, or
- Problems encountered in processing updates generated out of the quarterly Reconciliation process, or
- Future changes in a recipient’s status that will require prompt corrective action by the EW, or
- Changes made by MEDS/CDB as a result of the re-evaluation of a recipient’s status during the month-end Renewal process.
In general, messages are sent to the responsible County via CalSAWS when:
- There is an error in an Add or Modify/Change transaction that requires follow-up action by the EW, or
- There is an Add or Modify transaction to a MEDS/CDB record, but the State system cannot determine if follow-up action by the EW is needed, or
- The County reports information which necessitates generation of a reminder message (e.g., Edwards v. Kizer, end of Special Treatment Medi-Cal Program eligibility, turning 65 years of age, etc.), or
- The MEDS/CDB Network receives information that the County needs to retain in the case record (e.g., SOC met and recipient certified, validation of SSN, etc.).
Related Topics
Reading a MEDS/CDB Alert Message