County Eligibility Worker Alerts/Daily Alerts

Overviews

CEWAs provide information to EWs about MEDS/CDB updates, changes or problems.

Updates to MEDS/CDB can be submitted by:

  • The current county of responsibility, or
  • Another county, or
  • Another agency (DHCS, SSA, Health Care Options, CalHEERS, etc.) involved in the administration of programs supported by the MEDS Network.

Messages included in the alerts may be a result of:

  • Problems encountered in processing updates submitted by the County (either through the CalSAWS/CalHEERS nightly batch process or MTO), or
  • Updates submitted by other agencies that affect a MEDS/CDB record, or
  • Problems encountered in processing updates generated out of the quarterly Reconciliation process, or
  • Future changes in a recipient’s status that will require prompt corrective action by the EW, or
  • Changes made by MEDS/CDB as a result of the re-evaluation of a recipient’s status during the month-end Renewal process.

In general, messages are sent to the responsible County via CalSAWS when:

  • There is an error in an Add or Modify/Change transaction that requires follow-up action by the EW, or
  • There is an Add or Modify transaction to a MEDS/CDB record, but the State system cannot determine if follow-up action by the EW is needed, or
  • The County reports information which necessitates generation of a reminder message (e.g., Edwards v. Kizer, end of Special Treatment Medi-Cal Program eligibility, turning 65 years of age, etc.), or
  • The MEDS/CDB Network receives information that the County needs to retain in the case record (e.g., SOC met and recipient certified, validation of SSN, etc.).

Related Topics

Alert Numbers and Alert Types

Types of MEDS/CDB CEWAs

Message Types

Reading a MEDS/CDB Alert Message

Daily Alerts Distribution

Daily MEDS Alerts Tracking Reports

MEDS Alerts in CalHEERS