4823 - Birthdate Changed on MEDS During Verification Process - Urgent

This message may be issued in conjunction with message 4801, 4802, 4803, 4804, 4805, or 4812. It indicates that the SSN verification information for this SSN will not update MEDS because the birthdate was changed on MEDS during the verification process.

Action Required

The EW must check CalSAWS, MEDS and case records to determine:
- If the correct birthdate was entered in CalSAWS.
- If there are any SSN Verification discrepancy messages that may accompany this alert (e.g., 4801, 4812, etc).
- If two different individuals have been inadvertently linked to the same SSN on MEDS.
If the birthdate was not correctly reported to MEDS, enter the correct birthdate on the Individual Demographics Detail page.
If there are other discrepancy messages, refer to those messages and follow the steps to have the discrepancies resolved.
If the MEDS record has the same SSN for more than one individual, a referral must be made via a GadWIN ticket to the MEDS Coordinator for assistance in getting the problem corrected.
If necessary, refer the client to SSA with form MC 194 to resolve any SSA data discrepancies.

4823 - Birthdate Changed on MEDS During Verification Process - Urgent

Action Required

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