4824 - SSN Verification Not Posted Due to CIN/MEDS-ID Conflict - Urgent

This message may be issued in conjunction with message 4801, 4802, 4803, 4804, 4805, 4806, 4807, 4808 or 4809. It indicates that the SSN verification information for this SSN will not update MEDS because the SSN is associated to a different CIN than it did when the SSN verification request was initiated.

Action Required

The EW must check CalSAWS, MEDS and case records to determine:
- If the client’s correct SSN was entered in CalSAWS and whether the SSN was attached to the right CIN.
- If there are any SSN Verification discrepancy messages that may accompany this alert (e.g., 4801, 4802, etc).
- If two different individuals have been inadvertently linked to the same SSN on MEDS.
If the SSN was not correctly reported to MEDS, enter the correct SSN on the SSN Detail page.
If there are other discrepancy messages, refer to those messages and follow the steps to have the discrepancies resolved.
If the MEDS record has the same SSN for more than one individual, a referral must be made via a GadWIN ticket to the MEDS Coordinator for assistance in getting the problem corrected.
If necessary, refer the client to SSA with form MC 194 to resolve any SSA data discrepancies.

4824 - SSN Verification Not Posted Due to CIN/MEDS-ID Conflict - Urgent

Action Required

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