Referral Process to Employment Counselor (EC)

If during Orientation, or at any other time during the Intake process (prior to payment), the applicant expresses interest in the Diversion program and appears to be a likely candidate (or insists on employment services), a referral will be made to the EC for an employment evaluation, if needed. Use the following referral process.

EW
1. Refers the applicant to the EC:
  1. Call clerical support staff at the Employment Connection at the CalWORKs Office (408) 758-3797. The call will be referred to the ECC Officer of the Day (O.D.) who will:
    1. Discuss the Diversion employment issues and the suitability for a Diversion payment, and/or
    2. Determine if the client would benefit from a vocational assessment.
  2. Give the applicant the appointment information, if appointment required.
EC
1. Evaluates the applicant’s employment status and goals in relation to the Diversion program.
2. Verbally communicates to the EW the results of the evaluation and suitability for a Diversion payment. In rare instances, a written communication may be necessary and the “CWES/EW Communication” (SCD 1441) should be used.