2195 - Identity Ver Info Not Updated - Double Check Identity - Priority Accept

This alert is generated to inform the EW that the identity verification information submitted via the AP19 transaction is not updated on MEDS. The reasons that this alert is generated include, but are not limited to:

  • The Identity Document Type reported is lower in level than the Document Type already existing in MEDS (e.g., “7Z” will be rejected if “1C” is already on MEDS; “2B” will be rejected if “1A” is already on MEDS.)
  • The same Identity Document Type is reported but the Identity Document Number is different than the one on MEDS or MEDS currently has a “NONE” in the Document Number field. This is considered a CORRECTION. Complete an SCD 1296 requesting the MTO to enter the correct Document Number online as CalSAWS is not yet programmed to send corrections.

Note: Since a Level 1 document satisfies both Citizenship and Identity requirements, if an Identity Document Type beginning with a 1 is reported and a Citizenship Document Type is not included on the transaction or does not begin with a 1, MEDS Citizenship Document information will be updated from the transaction Identity Document information if MEDS does not already show a LEVEL 1 Citizenship Document Type. (Exception: MEDS will not overlay citizenship documentation based on a birth record match (Citizenship Document Source = BM).

Action Required

Compare the transaction information and MEDS information in the “Contents” section of the alert and take the following appropriate actions:

  • If MEDS has a higher level Identity (ID) Document Type with the appropriate Document Number, ensure CalSAWS has the same Document Type and Document Number, and NO further action is required. If not, correct ID Document Type and Number in CalSAWS to match MEDS.
  • If MEDS has the same or higher level Document Type but the Document Number is incorrect or blank, complete an SCD 1296 requesting an online AP19 transaction to have the number corrected/recorded.

Related Topics

2184 - Effective Date Adjusted Due To Eligibility Conflict - Priority Accept

2194 - Citizenship Ver Info Not Updated - Double Check Citizenship - Priority Accept

2196 - Inappropriate Date Change for Identity Verified Client - Urgent

2201 - Safe at Home Client, Contact DHCS for Address Change - Urgent

2205 - Invalid Change - New MEDS-ID Was Prev Removed from Record - Reject

2206 - Incarceration Period Already Active on MEDS - Pri-Rej

2207 - No Active Incarceration to Release - Pri-Rej

2502 - Recipient in Hold Status - Alert