4825 - Name Used for SSN Verification Different From MEDS Name - Action

This message may be issued in conjunction with message 4801, 4802, 4803, 4804, 4805 or 4821. It indicates that the name associated with the SSN verification information for this SSN does not match the current client name on MEDS.

Action Required

The EW must check CalSAWS, MEDS and case records to determine:
- If the client’s name was correctly entered in CalSAWS.
- If there are any SSN Verification discrepancy messages that may accompany this alert (e.g., 4801, 4825, etc).
- If two different individuals have been inadvertently linked to the same SSN on MEDS.
If the client’s name was not correctly reported to MEDS, enter the correct name on the Individual Demographics Detail page.
If the client’s Social Security card has a different name, enter the SSN name as an alias in the Previous Names page section of the Individual Demographics Detail page.
If there are other discrepancy messages, refer to those messages and follow the steps to have the discrepancies resolved.
If the MEDS record has the same SSN for more than one individual, a referral must be made via a GadWIN ticket to the MEDS Coordinator for assistance in getting the problem corrected.
If necessary, refer the client to SSA with form MC 194 to resolve any SSA data discrepancies.

4825 - Name Used for SSN Verification Different From MEDS Name - Action

Action Required

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