Domestic Abuse (DA) - Informing Requirements

All CalWORKs applicants and recipients must be informed verbally, and in writing, of the availability of services. These services are designed to assist victims/survivors of past or present DA, to identify, escape, or stop current or future DA.

The Important Notice About Domestic Abuse (SCD 830) must be verbally explained and provided to each CalWORKs assistance unit:

• During the CalWORKs Intake process
• At the annual redetermination
• When the client enters the CalWORKs Employment Services (CWES) Program (during the CWES Orientation), and
• Anytime the client requests or discloses DA information.

DA information must be given in a private location to ensure safety and confidentiality. 

The Eligibility Worker (EW) and Associate Employment Counselor (AEC)/Employment Counselor (EC) are responsible for reviewing the SCD 830 with the client and must document in the Journal Detail page in CalSAWS that DA information was verbally explained and provided.

The SCD 830 includes the following information:

• Definition of DA
• Availability of services
• Waiver of certain program requirements
• 24-hour hotline numbers
• Confidentiality information
• U.S. Citizenship and Immigration Services (USCIS) information regarding “battered noncitizen” status.
• DA resources are available at https://www.cdss.ca.gov/inforesources/cdss-programs/calworks/domestic-abuse-resources.