Case Transfers

Within Bureau

When a case transfer is requested within the bureau from a continuing worker to the intake worker, the Control Clerk uses the 648 Report to assign accordingly. 

Mass Transfers in the Same Office

• The Control Clerk receives a request for caseload transfer from the EW Supervisor.
• Reassigns the caseload to “Control In” for the same office from the Perform Mass Transfer of Cases window.
• Reviews the View Cases window to ensure that all cases assigned with multiple programs were not inadvertently split.

Related Topics

Specialized Bureaus

Appeals Unit

Appeals Clerical Rotation 1 Responsibilities

Appeals Clerical Rotation 2

Appeals Clerical Rotation 3

Closing and Filing Cases

Imaged Document Management (IDM)

Appeals Clerical Rotation 4

County Hearing Requests

Foster Care Eligibility Bureau

Collect Applications

Register Applicants

Case Transfers

Updating Provider Table

Providing CalWIN Case Information to Social Workers