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County Hearing Requests
There are two types of General Assistance (GA) Appeal Hearings: Automatic Hearings resulted from a GA Vocational Services (VS) non-compliance employable requirements and Non-Automatic Hearings requested by the applicant/recipients for an adverse action. Clerical staff processes County Hearing requests for automatic and non-automatic hearing.
Automatic Hearing
Clerical staff must complete the following steps for Automatic Hearing:
- Prints the automated Position Statements from the Hearings subsystem in CalWIN.
- Pulls supporting documents.
- Records the claimant's information the CalWIN Hearing Subsystem by accessing and entering data into the Maintain Filing Information window.
- Makes a folder which contains the following information:
- All verifications related to the Hearing.
- The Position Statement.
- Codes of Violations regarding the hearing.
- Forwards the case information to the Appeals EE.
Non-Automatic Hearing
Clerical staff must complete the following steps for Non-Automatic Hearing:
- Receives Hearing Requests.
- Date-stamps al Hearing Requests.
- Identifies pertinent case/individuals such as: status, language, address, caseworker, and program by selecting Search on Case Information on the Inquiry window in CalWIN.
- Records and makes one copy of the hearing request or what the claimant sends or brings in, including the envelope in which the material is received. All information is forwarded to the Appeals Supervisor.
- Receives a Hearing assignment notification from the Appeals Supervisor.
- Enters the Hearing information into CalWIN by accessing the Hearings subsystem and selecting the Maintain Filing Information for County Hearings window.
- Requests a physical case through Case Tracking System and via case information in IDM when requested by the Appeals EE
Related Topics
Appeals Clerical Rotation 1 Responsibilities
Imaged Document Management (IDM)
Foster Care Eligibility Bureau
Providing CalWIN Case Information to Social Workers