Noncompliance - Implementing a Welfare-to-Work (WTW) Sanction

The following steps describe implementing a WTW sanction when the client fails or refuses to comply with WTW program requirements.

A. The EC:

  • Submits the sanction request review to the Supervisor/Lead at the end of the 20-day period or when the client fails to comply with the agreed to WTW compliance plan.

B. The CWES Supervisor/Lead:

  • Reviews the case in CalSAWSImaging and Distributed Documents.
  • If any of the following applies, then grants good cause by manually adding a WTW program status of Active with a Status Reason of Enrolled on the WTW Status Detail page and documents on the Journal Detail page in CalSAWS:
    • CalWORKs Program is discontinued, other than failure to submit "Eligibility Status Report" (SAR 7)
    • Exemption eligible
    • 60-Month Clock Timed Out
    • Currently has FTE and employment is verified
    • Supportive Services not assigned and/or issued
    • Noncompliance NOAs/forms were not issued or are not correct (including 2nd parent notices)
    • Noncompliance process not processed correctly
    • Sanction request was not submitted timely.
  • If the sanction is appropriate, follows the "Noncompliance Process Guidance/Sanction Process - Implement Sanction":
    • Implements the WTW sanction by adding a WTW program status of Sanction with the appropriate Status Reason on the WTW Status Detail page in CalSAWS.
    • Enters a Journal Entry.
    • Sends a Task to the EW on the same day the entries are made, but no later than one (1) working day informing them of a sanction and to request that the EW run EDBC and authorize, as appropriate. The EC must be copied on the email. Refer to task templates in the DEBS Forms Library: "Failed Compliance Plan Sanction Request" (SCD 2236) or  "Sanction Request" (SCD 2237).

 ExampleExample

WTW sanction implemented effective 10/1/2023 for (Client Name), according to the NA 840 in the Distributed Documents/Imaging. The client failed to show in the assigned WTW activity (Activity Name) on __________ date. A new discontinuance NOA is not required as a NOA has already been sent to the client. The sanction has already been recorded on Eligibility Non-Compliance List page in CalSAWS by CWES. However, please review for CF eligibility. Please complete the following: Run EDBC, evaluate cash aid months, implement sanction and review for appropriate CalWORKs TOA stoppage. This is a high priority Task. If action is not taken on the day entries were done by CWES, the sanction may not get implemented correctly in CalSAWS.

C. The EW:

  • Reviews for CalFresh eligibility.
  • Runs EDBC and authorizes the case.
  • Notifies CWES Supervisor/Lead via email that the case is authorized.

D. The EC:

  • Takes the following steps:

If...

Then...

Sanction review request is approved,

Ends activity status with "No Show/Interrupted/Declined/Drop out" (varies case-by-case, select what is applicable).

Closes all active Activities.

Discontinues supportive services and sends out appropriate discontinuance NOA(s). 

Generates from CalSAWS Templates Repository "Request to Meet Welfare to Work Rules to Get My Cash Aid Back” (WTW 31) and prints from DEBS Forms Library “Would You Like to Have Your Cash Aid Back” (SCD 194) and mails to the client.

Submits case for closing, if applicable.

Sanction review request is NOT approved,

Updates activity status with the appropriate status.

Takes appropriate steps to schedule the client back to their WTW activity.

Aid Paid Pending

If a client appeals his or her sanction by filing a State Hearing, the sanction may NOT be imposed until a hearing decision sustaining the county’s decision is issued. While the hearing decision is pending, the county must continue to pay cash aid and child care, as long as the individual is otherwise eligible.

If...

Then...

The county’s hearing decision is sustained,

Cash aid is discontinued effective the end of the payment month in which the hearing decision is received.

Cash aid that was paid is NOT an overpayment.

The hearing decision is in favor of the client,

The county must reimburse the client for any necessary transportation and/or ancillary expenses that the client paid out of pocket or was obligated to pay during the time the hearing was pending.

Note: Individuals who are discontinued from aid due to a sanction are considered to be former CalWORKs recipients. Under the child care policies, former recipients who are eligible for, and need, child care to work or participate in other activities may receive subsidized child care for up to 24 months after they leave cash aid.

Verifying Implementation of Sanction

Once the sanction entries are entered into CalSAWS by the CWES Supervisor/Lead for a sanction to take effect, the EW is notified. It is important that EWs review the CalSAWS entries made by the CWES Supervisors/Leads to verify that the results are correct, and take appropriate CalSAWS action if necessary.

Related Topics

Noncompliance Program Requirements

Noncompliance Process

Noncompliance - Failure to Show to Appointment

Noncompliance - The Compliance Interview

Noncompliance - Establishing Good Cause/No Good Cause

Noncompliance - Compliance Plan

Noncompliance - No Contact by the 20th Day

Noncompliance - Supervisor Review

Noncompliance - Successful Compliance Plan

Noncompliance - Unsuccessful Compliance Process

Noncompliance - Two-Parent Cases

Noncompliance Teens

Noncompliance - Exemptions

Noncompliance - Financial Sanctions

Noncompliance - Vendor Payment

Noncompliance - Curing a Sanction