1508 - SCI CIN/MEDS - ID Conflict - MEDS ID Change Required - Priority Reject

This alert is generated whenever an EW20 (Add) transaction is rejected by MEDS because the person’s CIN conflicts with another MEDS record (possibly in another county).

The CIN was NOT submitted on the transaction; the transaction MEDS ID was used to find the CIN on the Statewide Client Index. A CIN was found on the Statewide Client Index, but that CIN is not associated with the MEDS ID on the transaction.

Refer to Researching and Resolving File Clearance Alerts. Determine which scenario(s) best describes the circumstances for the alert. Follow the steps outlined for the selected scenario.

Sample Alert

Click herehere to view the sample alert.

Possible Screens To Resolve This Alert

The MEDS OnlineThe MEDS Online Worker Alert Summary INWS shows that there have been previous file clearance alerts.

A possible contributing cause to the current alert is that these previous alerts have not been cleared; CalSAWS continues to generate the batch transactions that are not matching MEDS because the underlying problem in CalSAWS and/or MEDS has not yet been corrected.

Perform StatewidePerform Statewide Inquiry for File Clearance INQN for the Transaction MEDS ID.
This INQN screenThis INQN screen indicates that on SCI, the transaction MEDS ID is associated with CIN 9xxxxxxxE.
Upon enteringUpon entering an S to go to the CLIENT INQUIRY SUMMARY screen, the most current MEDS ID is nnn-nn-111P and the associated CIN is 9xxxxxxxE
PerformPerform the Statewide Inquiry for File Clearance INQN for the XREF MEDS ID nnnnn111P.
The X REFThe X REF MEDS ID is also associated with CIN 9xxxxxxxE.
Upon enteringUpon entering an S to go to the CLIENT INQUIRY SUMMARY screen, the most current MEDS ID is nnn-nn-111P and the associated CIN is 9xxxxxxxE.
PerformPerform Statewide Inquiry For File Clearance INQN for the SCI CIN.
This INQN screenThis INQN screen indicates that on SCI, CIN 93957777E is associated with the transaction MEDS ID.
PerformPerform the Cross Reference File Inquiry Request INQN for the Transaction MEDS ID.
This INXXThis INXX Client Index Number Cross Reference Report screen indicates that on MEDS there is not a CIN associated with the transaction MEDS ID.
PerformPerform the Cross Reference File Inquiry Request INQN for the XREF MEDS ID.
This INXXThis INXX Client Index Number Cross Reference Report screen indicates that on MEDS the XREF MEDS ID is associated with CIN 93957777E.
The Client InquiryThe Client Inquiry Request INQR screen indicates that the transaction MEDS ID is not known to MEDS.

In this particular scenario it appears that there are two different MEDS IDs associated with a single CIN.

Refer to Researching and Resolving File Clearance Alerts. Determine which scenario(s) best describes the circumstances for the alert. Follow the steps outlined for the selected scenario.

Action Required

Create a GadWIN ticket and attach all relevant MEDS and CalSAWS screens.

Once the conflict has been resolved, if the original transaction update to MEDS is still appropriate, resend the original update to MEDS via CalSAWS or via a MEDS online transaction.

1508 - SCI CIN/MEDS - ID Conflict - MEDS ID Change Required - Priority Reject

Sample Alert

Possible Screens To Resolve This Alert

Action Required

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