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EDD Real-Time Match
The EDD Real-Time Match system is used to determine if a client has an existing UI/DI payment claim and if not, whether there are potential UI benefits. Potential DI claim information is not available through this system.
This system is not part of IEVS. EWs may use this information in advance of the IEVS Applicant match response. However, the information obtained in the real-time match does not replace the information in the EDD match that is completed as part of the application process.
- The real-time system is available from 6:30 a.m. to 6:00 p.m., Monday through Friday.
- EDD completes a search for active UI and DI claims first. If there is an active UI or DI claim for the SSN entered, but the EDD claim name does not match the input name, EDD will return a message without the name associated with that SSN in their files.
- If the client is known by another name, use that new name for a new query.
- If the client is not known by another name, complete an IEVS Applicant match as that UI/DI match is completed on SSN only and will provide the name from the EDD files.
- If there is an active UI or DI claim for the SSN entered and the name matches, EDD will return the data in the CURRENT CLAIM portion of the screen.
- If the current claim is for UI and DI, only the UI claim will display. The DI information must be obtained through the IEVS Applicant match.
- If there is no active claim for UI or DI, the system will check to see if there are enough wages to support a claim. Potential claim data for UI is displayed in the POTENTIAL CLAIM section of the screen.
Refer to CP HB Chapter 11, Section EDD Real-Time Match for more information.
Real-time Match Input Screens
- From the IEVS Main Menu, choose Option “E”choose Option “E” and enter the SSN of the applicant.
- The EDD Real-Time Match input screen appears with the SSN that was entered on the IEVS Main Menu screen.
- Enter the client’s Last NameEnter the client’s Last Name and Initial of the First Name. Press the ENTER key. DOB and Sex are optional as EDD only uses the SSN and client’s name during this process.
EDD Real-Time Match Response Screen
- The response will be the EDD Real-Time Match screenEDD Real-Time Match screen with detailed UI/DI data displayed or a message explaining why no information was returned.
- If a “Y” is shown on the EDD ISSUE TO BE RESOLVED field, one of the following conditions exist:
- There is a pending claim, or
- The client is disqualified from receiving benefits, or
- Benefits are withheld until client provides requested information to EDD.
- One of the following message codes with a description is always displayed on the bottom line of the EDD REAL-TIME MATCH screen:
|
Message |
Description |
|---|---|
|
M010 |
Required Data Missing. Be sure there is data in first and last name field. |
|
M061 |
Data Field Missing. Be sure there is data in SSN, first and last name field. DOB or SEX entries must be valid for IEVS to send to MEDS |
|
M904 |
System problem. Check time of request. Can only be completed from 6:30a.m. until 6:00p.m. Monday through Friday. |
|
IV01 |
Current Claim for SSN, name matches. The current claim data will display. |
|
IV02 |
Current Claim for SSN, name does not match. Resubmit with AKA's if appropriate |
|
IV03 |
Potential Claim Calculated, name matches all wages. Potential UI claim data displayed. |
|
IV04 |
Potential Claim not Calculated, name matches only some wages. Have client contact EDD to resolve. |
|
IV05 |
Potential Claim not Calculated, name does not match wages. Resubmit with AKA's as appropriate. |
|
IV06 |
No claim or wages found for SSN, name match not done. Process eligibility as appropriate, no referral to EDD. |
|
IV07 |
System not available/connection down. Create a GadWIN ticket, including a MEDS screen displaying a reason. |
Related Topics
Inquiry Options Available to Workers
Individual Asset Inquiry (Option I)
Viewing Individual Inquiry Screens
Whole Case Applicant Inquiry (Option W)
Known to Welfare Inquiry (Option K)